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Others say...
"Briel: DO NOT BUY" I was in love with my Briel - for exactly two weeks. That is how long it took for this unit to fail. DO NOT BUY this machine, it is not a quality product and will fail. Within two weeks the seal on the tank ruptured and machine was dead. When I moved back to the States, I packed the machine into its original box and it was shipped inside another larger box. But during the move, something happened to the machine. When I used it, water sprayed everywhere and it would not make any espresso. With no service locations on the West coast, I too found out that Newark, NJ was my only option. I thought my luck had changed when I found a local commercial espresso machine repair shop that said they'd fix my Briel. After the problem was diagnosed as a manufacturer's defect (poorly-made water heater tank and a gasket which was placed incorrectly causing internal corrosion in the machine), my repairman began to search for parts (by that time, it was no longer under warranty). Briel is from Portugal, and as others have mentioned, parts are VERY difficult to obtain. It's now been six months, and it appears unlikely that my Multi-Pro will be repaired. My suggestion to anyone considering a high-quality pump espresso machine is to contact the nearest espresso repair shop in your area. Find out what machines are reliable, and which ones to avoid. Many repair shops that I contacted had never even heard of Briel. When the machine was working -- it performed fine. But now that it needs service, I've found out that the Briel EG281APG Multi-Pro was probably not the best choice to make. Remember that all espresso machines have working parts which will eventually break down -- sometimes sooner than later. Consider how easy it will be to get replacement parts when you're investing in a good pump espresso machine. At first I thought I should have gotten the one w/o the grinder, because it takes a minute. But then I realized, it takes that long to warm up. It does take another 5" of counter space than the model w/o it.
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Briel EG281APG Multi-Pro Stainless Steel Pump Espresso Machine with Built-In Coffee Grinder
Why I buy this one ? - 15-bar pump pressure; makes 2 cups in about 35 seconds - Auto Espresso Flow system lets coffee strength be set according to taste - Grinder with various settings, very fine to coarse; frothing wand with temperature control - Exterior water-lever indicator; shining stainless steel and sturdy black plastic - Measures 16-1/4 by 12-1/4 by 10 inches It's better to buy this one too...
Special offer for you..find the cheapest!
Cooking.com offers this stuff with condition New, new for:
What our customer's say! "Performs flawlessly, serves up a great espresso or coffee", For several years I've been making espresso at home using an off-brand (Monterrey) device bought from woot.com for $20. Though it also made decent espresso, I was in the market for something a bit better so I investigated here on Amazon and talked to several customer reps at different resellers. In February of 2008 I settled on a Gaggia 9306 Syncrony that was listed as refurbished. When it arrived, the unit and the packaging all looked to be in perfect condition. However, I soon discovered what they never tell you before you buy an automatic espresso maker: You can't use most types of coffee beans in the grinder because they are too oily and they clog the grinder and brewer. I sent it back for a full refund after a week of trying out different kinds of beans. Now it was time to do more research on "semi" automatics because it seems that every automatic has the same problem with oily beans. I settled on the Briel because it appeared to have what I wanted (control over brew size and strength, and a grinder that dispensed fairly accurate doses). This machine has been through a good 40 large (6 oz) cups of both espresso and weaker coffee since it arrive ten days ago. The grinder has worked better than expected grinding the beans of MY choice (not the beans that the reseller makes you buy), which I buy from a small coffee roasting outfit (Cafe Sophia in Palo Alto, CA). These, like most good beans, are indeed oily. [see note below] The brew itself is consistently great (as good as Sophia herself makes, which is orders of magnitude better than Starbux or Peet's) espresso and cappuchino. The Briel lets you control how much water to run through the brew head, making a cup of regular coffee a breeze as well. I'm still getting used to the frother (nothing's perfect!) as it is quite a bit different from my old unit, but when I do have the knack, it works great as well, giving a good head of froth on top of my half and half (I know, everyone says not to use half and half but I particularly enjoy the creaminess). I like that you can leave it on for a while (it turns itself off after a couple of hours) so I can have a second cup (or more when friends visit) without waiting for the water to heat. One thing that might interest others is the separate holder for ESE pods. I don't use pods so I can't say whether or not this option works well or not. My only beefs with this unit is that (1)you are limited in what height of cup you can place under the brew head. I usually like my drinks in a regular coffee-shop-style ceramic mug and unless I remove the drip guard, it won't fit. My mug is 4" tall and the distance between the coffee ground filter (the thing that you crank onto the brew head) is less than 3.5", and (2) when the machine first boils the water, water drips from the frothing wand unless it is tightened REAL tight. However, once tightened so tight, it is difficult to release it so steam can be used. Minus one star for these problems. I would highly recommend this machine to anyone who is looking for a consistently good cup of espresso, cappuchino, or a tall cup of coffee. [Note about oily beans: Despite what resellers and mfrs of fully automatic espresso makers try to pass off on the unsuspecting buyer, oily beans are preferred over dry beans. A Google search (oily coffee beans) will turn up a number of hits that will give you further info. I liked this response from <[...]> : "Beans that are not oily have been roasted for a shorter period of time. A dark roast brings the natural oils of the beans to the surface and gives them that oily appearance. These oils are volatile and contain much of the subtlety of the taste in a fine coffee. That's why it is so important to keep your beans in an airtight container until you use them." Other web pages will mention that the oils are what really make a good strong-tasting espresso drink. I leave the ultimate decision as an exercise for the individual coffee drinker.] "Costly but effective", We've had our second Briel Multi-Pro for over three years now - bought the original unit at Costco and the second "online" (at another source other than Amazon) and they'be both been "useful" units. Yes, they are a bit expensive compared to some other manufacturers but I very much appreciate the appearance of the unit as well as the quality of espresso this unit makes... y'gotta love that crema!! And I truly love "blending" my own bean combinations and enjoying the fresh-ground flavor the side-by grinder accommodates. Unlike some of the other reviews I've read here, I very much like the machines and I've had more than a few expresso machines in my "coffee drinking lifetime". The only limitation I might mention are those complaints of "unavailable parts", from local sources.... although when I've needed them, I've found that there are parts available by simply doing a "google" on "Briel Multi-Pro parts". The "800" source that the reviewer from Canada mentioned, is helpful and they guided me to a source here in Denver with one phone call; but to-date, I've needed only two parts in over six years so I cannot speak for the unfortunates who had unfortunate luck with their machines.... "Looks Great, Works Great--for a while", When I got this machine I was in love with it. It was rugged and out-performed every other machine I owned. However, within a year it was on the fritz. There is nowhere in the USA for repair other than in New Jersey. Living across the country I wasn't about to ship the machine there so it "might" get fixed. I repaired the thing myself and got another 6 months out of it. Finally too much started to go wrong with it. It is now in the pile of disgarded machines. We use our machines two or three times a day for multiple drinks--light commercial use for a home. This machine should have been able to handle the volume, but service and parts are lacking, or a long time in coming. I am now going to buy a Pasquini Livia 90 to replace this machine. Lots more money, but proven durability. "Too much money, not enough performance - nice looking tho.", I have been an espresso fan for years and recently decided that it was time to upgrade from my simplistic countertop home-kitchen espresso machine to something bigger and better. After lengthy searching, reading reviews and looking at several machines, I decided that this was the one. It had everything I wanted (grinder, water reservoir, pump delivery, steamer) and it looked good too. I eagerly placed my order. I was SO looking forward to the new addition to the new kitchen that we just built. Unfortunately, it arrived used and broken. The grinder still had beans in it from the previous user and was broken to the point that the top wouldn't shut. It also wouldn't grind - wouldn't even turn on. (Grinder is powered separately from the rest of the machine.) The coffee basket handle was broken as well. I was disappointed but figured that it was probably a simple mistake (i.e., used machine that got re-sold) and returned it. The second one arrived shortly and was in brand new condition. (Good!) I read through the instructions and set it up step by step. I could hardly stand the suspense. Finally it was time. I brewed espresso and steamed up some milk for my first semi-pro homemade latte. It was really good...BUT took a really long time (compared to my Mr. Coffee Wal-Mart special...) The steamer was a pain because you have to wait at least 30-45 seconds after the last espresso shot is done brewing (one shot at a time, tic toc...) before you flip the switch to the steamer. Then you have to wait for the steamer to get going (tic toc...) THEN it takes awhile to actually steam the milk (tic toc - zzzz). FINALLY, you put your latte together (or whatever drink you prefer) and it's pretty good - BUT - not for over $400.00. I was surprised too, for that price, at how cheaply made the knobs are. They are simple plastic and "gave" a little; it felt as if you could over-turn them very easily. I ended up returning the second machine and getting my money back. Bottom line: If you want to spend too much money for a hot-rod looking machine that takes too long to produce, this one will get the job done. BUT, if you want decent espresso when you're jonesing for it in the morning, save your money and stick with the tried and true until a better machine than this comes along. "Where to obtain parts!", Hey folks, Same gasket problem as most folks had, but SOLVED! Coffee and coffee grain used to piss all over the place out from on top of the filter holder due to a badly deteriorated gasket. The technical support team for Briel here in Canada are very informative and very comprehensive. The numbers for support are: U.S.A. = 1-800-763-6699 You can obtain parts ordering information for the nearest distributor near you. The gasket is easily user-serviced and no take-apart is necessary. Simply flip the machine over, grab the smallest flat-head screwdriver you can buy, get a flashlight, locate the silicone gasket and gently pry it out with the screwdriver. Order a replacement gasket from one of the distributors, pop it back in place and start enjoying amazing espresso pulls again! The distributor they recommended to me was: Café Express Distributon They have replacement parts for all Briel models available. Enjoy folks! James ![]() Read this reviews before You buy... "Excellent Espresso Machine PLUS Built In Grinder", This is the first Espresso machine I have ever owned so I don't have another one to compare it to but I can say that it makes Lattes as good as any I have had at Starbucks. I especially like the "Auto Espresso Flow" feature that allows you to set the strength of the espresso based on how much water is pumped through the machine. I have got it set where I like and now all I have to do is push the button. Friends have told me that they have to monitor the time on their espesso machines which seems far less convenient. I put off buying an espresso machine for a long time because they looked like to much trouble to make but I have to say that with the pods, espresso is easier than coffee from my drip coffee maker and lattes are only a little bit more time consuming. Do get the pods because once you use them you will never go back. I didn't get them when I first bought the machine and probably only used the machine once a week. I went back on line and bought the pods from Amazon (which are excellent) and I now make a latte almost every day because it is so easy. I figured out that once I go through my BOX of 150 the Machine will have almost paid for itself since a comparable latte at Starbucks is about (dollar amount) and the pods are very inexpensive. However, it's also great to have the built in coffee grinder. This is a quality burr grinder, as I learned from the Briel people. You can grind fresh whole bean coffee, dose the ground coffee directly into the filter holder and instantly brew a perfect fresh espresso, from bean to cup! This machine is a home run and I would recommend it not only for home use but also for the office. Everyone likes a "fresh" coffee on command. Then it blew my mind when I learned you can also use the coffee pod or serving. I've had illycaffe in the past and actually like the pods my friend had better. The extraction was even richer with the pod and there was absolutely no messy cleanup. I've had an entry level pump espresso machine from Krups and found it to be marginal at best. I'm sold on BRIEL and this MULTI-PRO machine is great. I'm not sure if I'm going to buy the one with the built in grinder or the one with the built in 10-cup drip coffeemaker. Maybe I'll have to get both! ![]() |
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