My experience has been much the same as the last 2 reviewers. But I want to add one thing. The cord on this unit seems thin and cheap. That is an indicator of poor power management right there as something that would need the power this hulk needs to be and stay hot would have a more substantial cord.

I echo the other negative reviews, do not buy this, you will be sorry.

"Absolute piece of expensive JUNK!"
I bought one thinking the larger size and villaware name would yield great results. I presently use 2 small cuisinarts to pump out enough waffles to keep the masses happy. I cannot tell you strongly enough what an utter failure this maker is. Just like the previous reviewer, I had it on high for several minutes and the lower parts ended up dry and burnt and the upper uncooked. Uneven, slow and way too underpowered. The top sits down unevenly and the weight allows for little flexibility in top rising. It is a shame as the manufacturing and materials seems to be very high quality, but the design is horrid. Proof is in the pudding, and after 8 minutes in this thing at high, the waffles still looked like pudding. DO NOT BUY THIS!!!!!

"Poor performer or bad luck"
I got this model due to the great reviews. However, due to performance problems, I had to get my first iron replaced by Villaware and the second unit has all the same problems. I plan to return it for a refund and try another model or brand. I must say that Villaware customer support was helpfull. Unfortunately, they can't deliver a workable product.

The biggest problem is the uneven cooking between the two plates. At the highest setting, the top plate could only just start to brown the waffle, while the bottom was almost black. This is not a gravity & batter problem because I flipped the iron over and the plates performed the same in their new positions. (i.e. the top of the waffle was now overdone, while the bottom was underdone)

Other minor problems include a cold spot near the center of the irons. No audible alert (as described in the manual) when the waffle is done, just a green light. The clip to keep the waffle maker closed can unclip on its own.

The non-stick surface worked very well for me.

"Almost perfect"
We have two smaller waffle makers which were OK but each browned the waffles unevenly and were two small. I spent more time waffling than eating. Essentially our family of four would eat in shifts as I prepared the next waffle. The sheer size and ability of this waffler to produce 6 waffles put a quick end to that.

PROS:
-Large size, 6 waffles at a time is great
-Non-stick surface is truly nonstick
-Heats and recovers quickly for fast waffling
-Visually appealing
-Floating upper plate ensure even browning of waffles
-Browness control a plus
-Deep pockets results in crispy waffles

Cons:
-Smaller than normal size waffles
-No on/off switch which resulted in a small spark when I plugged it in the first time, none since
-Still need to occasionaly check the progress of the waffles
-Not so stable stored upright, better if laid flat given it's heft
-Quiet beep when waffler is heated, does not beep when waffles are done as opposed to our other Villaware waffler