Others say...

"Was a 5-star, Now a 1-star"
I loved this product!!!! It worked great and I was a devout "steamer convert." After about two months though, the motor burned out on it and the smell was horrific. I called customer service who told me to clean it with fresh water. Obviously that did not fix it. I have now been tasked with boxing it up and paying for shipping both ways for EuroPro to fix it. Now it just one steaming pile of youknowwhat. The cost for shipping and the painintheassness of it all will lead me to buy a different brand of steamer (can't live without it now) and never buy a EuroPro item again.

"I have not had any problems..."
I have not had any problems with my steamer. I have had it about 6 mos. and have not picked up an iron since receiving it as a Christmas gift. Once I learned that it is best to always use the brush attachment as it concentrates the steam, I have really liked the results (not so much before learning that). Yes, the plastic tubing gets hot. That's why it has a big warning, however the part that you hold does not. I have not had any leaking issues once I figured out how to screw the top on properly. I even cleaned it out after my kids put cheerios in the water hole with no adverse effects. That being said, my mother, who uses hers significantly more often than me, recently has had hers become inoperable. After about a year, the machine won't stay on. It turns itself off whenever she turns it on. She now has to buy somethign else. Only time will tell how long mine will last.

Lastly, The one thing I don't care for in its design is the metal hanger contraption on the top. No matter what I do, I find it awkward that your clothes swivel around when you try to steam them. Then, if you hold the bottom tight to keep this from happening, you have to watch out for your fingers. I would prefer something that does not move when you hang clothes on it.

Overall, I am now a steamer convert and question why I even own an iron (oh yeah, for crafts). I am happy with this product. Perhaps if you plan on using it heavily, you should choose something a little more durable, but if you are like me and only use it for the occasional wrinkled piece of clothing, it is more than acceptable for its price.

"So far so good..."
I've had this steamer for about a month now without problems. It takes ~1-2 minutes to heat up and puts out enough steam to do the job well and quickly. I kept my iron handy for any tough jobs I didn't think the steamer could handle, but have yet to need the thing. Works well on shirts, pants, and coats. The steam is hot and will hurt if you get too close to the vent but it's not scalding and will not burn. So far the only fault I can find is that after ~4-5 min. of continuous use the steam will stop coming out for ~30 seconds...but it's always comes back on.

I was surprised to read so many negative reviews, if I have any problems I will re-post. So far, its been an excellent value for the money and I love the thing!!!!

"This is a piece of junk!"
Struggled with this item for a year now. It works sporadically, doesn't steam that well, and the on off switch continually malfunctions. It is cheaply made of plastic and some of the paint has melted off. It is tippy and the water reservoir has a poorly fitting plastic cap that leaks if you can ever get it on to begin with. DON'T BUY.

"It was fine until it began leaking"
I've had this steamer for about 6 months and was pleased with it (in spite of its hose which is too short to reach the top of my drapes) until a few days ago when it suddenly began leaking hot water all over the floor. Fortunately, I purchased it from a store with a great return policy. It is going back to the store today.