Others say...

"Poor Design"
Used this vacuum once a week for three months and accumulation of debris was gathering in belt area of powerbrush. We didn't notice the problem until the vacuum produced a burning smell. Bissel tells me that this isn't covered under warranty if debris is caught in the belt area. They also recommend cleaning this area regularly which is only accessable with removing 6 screws and taking the powerbrush apart!

I believe this is a poor design, the belt is place about an inch away from the outside edge of the roller. I had a Dirt Devil for 10 years and never had a problem.

Bag sensor doesn't work.

This will be the first & last Bissel I will ever own.



"Loving it so far...."
I have had this vacuum for a few weeks now and I was so impressed with its features that I felt I should chime in on these reviews. First of all, I have not experienced any problems with the hoses, like others have mentioned. This vacuum has worked well on my wall-to-wall carpeting and even on a flimsy area rug in my daughter's room that my Hoover upright always ate. I haven't been able to get it to clean dust off of my hardwood as much as I'd like, but I prefer to mop that up anyway.
This is what I think sets the vacuum apart from the others I've tried, including my Hoover Windtunnel:

*Onboard attachments that don't fall off when you vacuum: they are stored inside the canister

*Ease of use on stairs: I have a split-level house with short staircases, so I don't have to carry the canister

*Retractible cord: You can just step on the cord button on the canister and the cord will disappear. I always hated having to wrap up the cord on my upright.

*Easy storage: because the canister separates easily from the brush part, I can fit it on the floor of my tiny linen closet, under the bottom shelf

I would definitely recommend this model for someone looking for a mid-priced canister.

"It Broke"
The first time I used it the hose came apart. Bissell sent a new hose and it's been working great ever since. The vacuum is super quiet and does a great job.

"Works for me!"
I seem to be one of the few customers who really likes this vacuum. Mine works great for me. I do agree with the people who complained about the hepa filtration. It's not very good for this feature. I have a wonderful air purifier that takes care of that department. I have had my vacuum for about three years now, and it is the best one I have owned. It's easy to maneuver, it lifts my carpets and cleans deep down. It also works well on my hardwood floors. I don't have a problem with the vacuum not cleaning next to furniture because I move everything. I like the feature that allows me to lower the power level so that I can change the attachments and clean my drapes while they are still hanging. That extra dust that seems to collect on them doesn't stand a chance. I don't have any dogs or cats in the house, so I'm sure this will give the vacuum longer life. I don't like vacuuming stairs, though. Because they are carpet, this poses a problem, but I don't know any vacuum that wouldn't. I have to hold the canister while vacuuming so I get a little work-out in the process. For this reason, it helps that the vacuum is light. I do love the attachments; I have used them ALL! It's a really good vacuum!

"Move along, nothing to see here."
I purchased this machine because Bissell discontinued the Bissell Butler Revolution, arguably one of the best designed machines on the market and a great value at $55 on Amazon. Although this one has a HEPA filter and power brush, at 4 times the price, it is not a deal.

The Revolution had a unique bagless/bag design which kept strong suction, as the bag would literally take years to fill up and clog. Plus, unlike other bagless models, the Revolution had no filter to clean, as the disposable bag functioned as the filter. When it got dirty after a year or two, you just threw it away. This model is a HUGE STEP BACKWARDS as a standard bag model. Didn't Bissell learn anything from Dyson. His $500 machines sell like hotcakes because THEIR DESIGN IS SUPERIOR.

What is SO annoying about this clunker is that it is a replacement for a superior suction technology Bissell was already marketing. This machine is worth about $50 and the Revolution was worth the $200. Whatever marketing genius at Bissell came up with this should be fired and the Revolution should be reintroduced.

If a worse product at 4 times the price isn't bad enought, the design flaws spread to the hose attachment, which as others have mentioned, breaks and renders the machine useless.

Look elsewhere or buy a broom.