Others say...

"The Good, the Bad, & The Ugly"
I have owned this product for about 2 years now. I purchased it after using one some friends have. We have dogs and this has been a wonderful unit, keeping in mind it is small, and should only be used for small tasks with small dogs. It is very good at removing pet urine/vomit; not solid waste material (e.g. feces, hairballs (for you cat lovers), or regurgitated grass or anything solid. I use the Pet Odor solution mix and it works really good. Sometimes there are small carpet stains from picking up soft feces and the unit does remove about 95% of the stains.

If you do not empty and clean the pick up tank after each use, in a short time the resulting urine smell will fill your home the next time you use the product. Exhaust fumes mixed with pungent urine smells are overwhelming. Bad enough that you wouldn't want to use the product. A way around this is to put a tablespoon of the Pet Odor Solution in the pick up tank after you clean it. It will neutralize and minimize the offensive smells the next time you use it.

I am looking to replace my current power unit with another just like it. The problem is it leaks really bad. Mind you I have had it for about 2 years and it just started leaking. My friends who have the same model have not experienced the leaks my unit. The reservoir tank leaks the most and will empty itself within a few hours. The pick up tank has a smaller leak rate, but does leak too. I didn't realize the product was leaking until the waste/reservoir liquid has soaked into my carpets. I had to have my carpets cleaned to minimize the smell. I have taken to placing the unit on some newspapers as sort of a leak detection process.

I am looking to get another one, and will assume it has a 18 month life cycle. When I travel or go to friends' homes with my dogs for the first time, I always bring it along with me to ensure I can do a good job of clean up if needed. Once a friend and I traveled with her dogs and I brought it along. We stayed in a 4 star hotel when one of her dogs became sick. It was pretty bad and I believe our use of this product saved us from some very expensive damage assessments.

For the record our dogs are well trained and house broken too. But all pets have accidents or become sick on occasion.


"A waste of time and money"
Bought this device when our cat was sick and we had lots of clean up to do. This was no help at all because it didn't work. First of all the sprayer for the solution didn't work at all. We were desperate so we sprayed the area with a hand sprayer and tried to clean it with this machine. It was a total waste and we returned it the next day. Replaced it with Bissell's Little Green spot cleaner (see my review). It cost twice as much but saved my sanity and my kitty's life.

"Happy with the results"
I bought this to (hopefully) remove some stains from the arms of my couch. I had made them even worse over the years by trying spray foam upholstery cleaners. The Spotlifter removed all the stains and my couch looks much better now. It took several times, but I expected it wouldn't come out in just one try. I'm very pleased with the results. It's easy and straightforward to use, and the price is great. I was getting ready to buy the same one in a catalog for twice the price when I thought to check Amazon. I'll be sure to remember to do that from now on. I'm also glad I didn't buy the cordless model after reading reviews.

"Used it twice, (total of 30-40 min)...then it broke"
The brushes were quite effective while they lasted. Unfortunately one of the plastic gears dissolved during its second use. Also the vacuum was very effective at making noise, but only got about 5-15% of the water out. All in all it lasted a total of about 30-40 min.

"Um, no, save your money."
Wow, I hate this thing. Cleaning the machine took longer than hitting spots in my hallway. If you enjoy cleaning hair and dirt for an hour out of tiny brushes than this product is for you. This thing turned a quarter size stain into a foot long strain across our living room floor. I could go on but I am exhausted from standing over my sink cleaning this ridiculous piece of crap.