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Others say...
"Only worked twice" I received this press as a gift in 2003, and used it the first time Christmas 2004. It worked fine then, and I was very excited to have spritz cookies like my mom made growing up. Last christmas I noticed it taking a little longer for cookies, but I was again able to make sufficient quantity. This year, I pulled it out, made the dough, and have been unable to get it to work. After about 45 minutes of pushing out the dough, I had about 15 cookies. The rod just will not push hard enough to get the dough out. This is very disappointing, and I will have to resort to cut-out cookies this year. Definitely buy another product. "Just like many others - very slow..." The motor would not push out the cookie when the dough was at room temperature and when the unit had new batteries. This was cookie dough using Bon Jour's recipe manual from the box. We produce cookies many times a year for many birthdays, holidays, and special events. So this is not a user issue. Approximately 1 minute per cookie - yes - thats how slow ours worked. (If you could call it 'work'). Basically - it would be faster to create cookies by hand. We're not saying that other reviews are inaccurate - but it could be a quality assurance issue where every unit does not perform the same. Anyways - if there was a 0 star rating - this would be zero star item. "Mine works great!!" The first time that we tried it, it didn't work at all, but we were using a chilled sugar cookie dough. When we tried it using a room temperature spritz cookie dough as requested, it worked fine. The motor was slow, but I only had to hold it down for the 2-3 seconds that it says to. I cranked out whole sheets of cookies in a couple of minutes. "Don't waste your money" I purchased this item 2 Christmases ago specifically to make Christmas spritz cookies - no other reason. That year, I never really could get it to work right, despite brand new batteries, etc. I may have eeked out 1 pan of cookies, but I was generally disappointed. Frustrated, I put it away in original packaging, in a kitchen cabinet thinking that when I had more time I'd try it again. It stayed in that cabinet until I pulled it out again a year later last Christmas and I managed to get it to work okay (new batteries again) so I figured that maybe I had just been doing something wrong the year before. Just pulled it out this week for this year's Christmas spritzes....new batteries again and the thing doesn't work at all. I mean, you push the button and NOTHING happens - no sound, no mechanical response, nothing. This piece of junk has been out of the box, literally, 3 times EVER. It has been stored safely in original packaging, not dropped, etc. I have gotten 1 batch of cookies out of it and will be throwing it in the trash on my way out the door to buy a cookie press that actually works. "Not what I expected" This product didn't work at all. The trees I was trying make looked more like big leaves. You can't adjust for thickness and the cookies come out very thin. The 2 seconds that they tell you hold it IS NOT true. You have to hold it for at least 10-15 seconds and even then, they come out very thin. I have been making Spritz for years and am going back to my hand held manuel version!!! This one was a waste of money.
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BonJour Cookie Factory
Why I buy this one ? - Automatic motor unit powered by 2 "C" batteries - 2 cookie barrels for traditional and jumbo cookies - 10 decorating and filling tips - Recipe booklet - Easy to assemble It's better to buy this one too...
What our customer's say! "If yours does not work, read this.", A friend bought me this product, but mine had the name "prepology" on the side. Same item, only mine came with two wonderful cookie sheets. After inserting batteries, mine made no whir at all. I had my husband check it out, and he said there was a flange between the button and the switch that needed to be bent down. After that, it worked fine. It does require a fairly soft dough, and I find that the Betty Crocker sugar cookie mix (plus butter and egg) works out great in my machine. (I tried it with a bit of stiff batter I had left over from making hand-shaped cookies, and it didn't want to push at all.) I have fun with it, and my 4 1/2 y.o. son can work the button, also. We count "one, two, three, off." I have used the jumbo and regular press sizes, and I think I prefer the small ones. I didn't care to use this machine for frosting, however. It's a super fast way to make a large batch of cookies! Clean up is easy, too. "Didn't work", I ordered the product and paid more to have it shipped immediatley so I could use it with my children for the holidays. It never worked still sitting in the box. We never were able to make cookies and I am very diappointed. "Plastic disc broke easily", The discs are plastic. One recipe worked well, but the other recipe's dough was slightly stiffer (and I do mean slightly, still soft enough that I certainly expected it to work). However, when the press tried to push the dough through the tree-shaped disc, the plastic between the slits in the disc broke! This should not have happened; I wish I'd read the other negative reviews here before I purchased. "Dead on Arrival", Didn't work right out of the box. New batteries but nothing happens. It's going back & after reading the other reviews staying back. "Does Not Work---Buy Something Else....", I gave this cookie press to my Mom as a gift. It does not work. I am so disappointed that she received such a poorly made item and now she will have to deal with sending it back. Please save yourself the trouble of having such disappointment yourself and buy something else.... 
Read this reviews before You buy... "Love It !!", I think the people saying this product doesn't work should check their batteries. I had none of the problems they claim such as slow moving dough or uneven cookies. I used brand new batteries that I put in right before using and the product worked like a dream! I was able to press out a whole sheet of cookies in under 30 seconds. It worked quickly and evenly and the cookies came out gorgeous. I would recommended this to anyone that likes to bake! "Awful product! Waste of time!", For years I used my mother's cookie shooter to make my holiday spritz cookies. When I bought my first house I wanted my own cookie shooter. Boy, I wish I hadn't purchased this one. The first time I used it I thought, "It shouldn't be this hard to use or take this long!" But I was using it correctly. The motor is SO WEAK! My biggest grip however is with the threaded rod that twists to push the dough out. The rod has an indentation all the way down, so when it's twisting, it constantly skips back up and never eventually pushes the dough down the tube. If I do get a cookie out of it, it's misshaped and took at least 30 seconds to get out. What a piece of junk! "no power", I recently purchased this because I needed something with some power as my arthritic hands can't use the manual ones. I started to compress the button and it runs real "fast" but once it hits the dough, it cranks so slowly to almost stopping. They say to hold button for 2 sec and then release. I had to hold the button for 15+ sec at a time before the dough made the shape onto the sheet. I now have purchased an electric one and boy I should've just trusted my instincts and bought it the first time. This company has a terrible product and furthermore they add insult to injury for charging $30 for it. Don't buy this product. Save a few pennies and purchase an electric one or the regular manual ones that work 20x better than this product. "Truly not worth anything at all.", My parents purchased this product to make x-mas sprits cookies. We had an electric cookie press before, but it accidentally broke (I ripped the cord out while trying to remove it from our drawer). This product SOUNDS nice. But as soon as you pop in some Energizer^2 batteries, you will see, that even the best, highest powered batteries will make you think that this product needs improvement. Comparison: imagine your watch battery powering your home stereo. Don't think it'll work? Probably not. Now imagine the feeling of trying to listen to your stereo on that watch battery. Got it? Now imagine that same feeling using this product and *POOF* it's like you bought it. I believe that the people that have tried it will agree. I have absolutely no idea what type of batteries that the people who give it 5 stars and claim that none of us know what we are doing are using. I suggest that unless you are willing to replace the motor, or find another source of power that will actually seem that it's doing something, then look for a different one. "A JOKE of an appliance", I cannot believe what a WASTE of money this thing was. HUGE disappointment. I was all excited when I got it, made some cookie press dough, put it in, and... nothing. The plunger pretty much spins in place. I could PUSH the dough out manually faster than this thing can. I couldn't even get ONE FREAKIN' cookie out of it, onto the cookie sheet. DON'T buy this sorry excuse of plastic waste, and if you do, don't say you weren't warned. I probably would have more constructive criticism, but #1 This product isn't worth the effort, and #2 I spent ALL effing evening saying to myself, "It CAN'T be this bad. It must work somehow." Ummmm... NOPE!!!! |
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