Why I buy this one ?
- Traditional single-group coffee machine with 11-ounce internal boiler for continuous brewing
- Solid-steel body and chassis with rust inhibitor powder-coated, baked-on finish
- 1050 watts of power; 18 bars of pump pressure; 2-minute, maximum warm-up time
- Uses ground coffee or coffee pods; filters, spoon, tamper, and instruction manual included
- Measures 12 by 12-1/2 by 13-4/5 inches

What our customer's say!

"Quality control in the toilet", Believe it or not, three and a half years later, I'm having the EXACT SAME experience as Stephen with this. Either I got the exact one Stephen returned, or else this is a common problem that hasn't been fixed in years.

My machine came with dirt and water stains all over it. Remembering that I think I read somewhere that these machines are testing before packaging and therefore have some residual water, I, too, was undeterred and spent the better part of a half hour cleaning it up. (The reason why it took me so long was that in addition to the aesthetic problems, my box also came with 5 loose screws bouncing around in it, whose vacant holes I doggedly tracked down and fixed, one by one).

After firing it up finally, water started spewing from the sides of the filter holder. The hotter the boiler got, the worse the problem got. With some experimentation, I found that the filter holder worked better than the pod holder (because the filter holder has higher edges and thus seals the support seal a little better), but either way, neither worked. And, guess what? Sure enough, I found that the metallic part that juts out from which the water is pumped was not level with the filter holder receptacle. It was at a 15 degree slant or so, which obviously leaves the seal exposed and vulnerable to the pressure, which is why it doesn't hold the water properly.

Needless to say, an hour later, I'm boxing this back up and not even bothering to replace it. I'm just going for my refund and I'll get a different machine instead.

"Makes Excellent Espresso - Decent Quality for the $$", Honestly, for the money, I don't know that you could do much better for the money than this Italian-made machine by Grimac. From what I understand, Grimac hasn't been making their own machines for very long, but has been making replacement parts for leading brands for decades, so their experience runs pretty deep. For a light-commercial quality, 18 bar machine for under $400, it's a decent, although, definitely not top of the line model...you'd pay 3X the cost of this machine for that. Some of the plastic pieces, i.e., the removable drip tray and the water reservoir covers, seem a bit flimsy, and as noted by another reviewer, the silicone sump hoses that route to the reservoir are a bit to contend with and could've been easily designed better. The pump priming procedure is a slight pain, but really you should only have to do this once, unless you run the reservoir dry. I just monitor the level, and top it of regularly to avoid repriming...plus, running a pump dry is not a good thing. Also of note: I don't recall the instructions mentioning using only filtered water in this unit (maybe I missed it?), but this is usually recommended in all pump espresso machines. Not only will your coffee taste better, but it will dramatically cut down on scale build-up.

I bought this machine to replace a Krups 988 15 bar machine, which still works after about 8 yrs. It is being retired to our family's mountain home. The Grace, which I've had for about 4 months now, gets used quite a bit...probably pulls anywhere from 6-10 shots/day for me (single guy) sometimes more when I have company. Going from 15 to 18 bars was noticable. I can go with a slightly finer grind, and tamp my shots a bit more and get fantastic crema with 28-30 second pulls....simply wonderfull. I don't do to many latte/cappacinos, so I haven't used the steamer much, but it does seem to do a decent job...I did not run short on steam, and it brought the milk up to 150 deg in no time at all.

Again, for the price, you won't be disappointed with this machine. It looks very cool (especially in red!) is easy to clean, and most important...makes great espresso.

"Good Espresso - Good luck with instructions", I find the espresso that this machine makes is quite good considering the relatively low price, so thumbs up for that. However, my major complaint is that the instructions are almost incomprehensible. They are clearly, and poorly, translated directly from the mother tongue Italian. It just doesn't make any sense and you're left simply guessing. To this day I am not certain that I'm doing anything the way the designer intended, however, it works and tastes good, so hey...I'd say if you're an experienced barista you'd be OK. If now, have someone teach you or teach yourself. It's definitely not idiot-proof. My second gripe is that the steamer is a pain-in-the-A%@ to clean, yet I expect that is the case for most machines of this caliber.

"Pretty good, although a little flimsy", I had my eye on this machine for some time as a replacement to a very serviceable Krups machine.

On the good side, it makes excellent espresso (and I'm a huge coffee snob that lived in Italy for 4 years): not boiling hot, nice crema, good flow. The coffee baskets (it comes with both pod and regular) are solid and well cast. The machine also looks nice, almost like a coffee shop machine (although it's a bit larger than I thought it would be).

On the bad side, for $350, I thought it was a little bit flimsy. The plastic shell is rather lightweight (I don't hold out much hope for it holding up for almost 10 years like the Krups machine). There were also some loose screws that I had to tighten up when I took it out of the box. The surgical hoses that have to be snaked into the reservoir are also a bit cheesy.

If you're looking at this for home use, and you're tolerant of finicky appliances, than this machine will both look great on your counter and make great espresso. If you're looking for a machine for a restaurant or office environment, you might want to find something that will take the abuse better.

"Always on the go", This is a machine that will look good wherever you put it. Simple yet classic design and so easy to use. A quick push of a button and that's all there is to it.

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