Others say...

"Can't trust Amazon to get this to you in one piece"
I'm sure this is a fine bodum product which does what it's suppose to, but I never had the chance to test it out. I should have listened to other reviewers who had written about broken glass upon arrival, but I found out the hard way. Amazon packed this in a box much too big for the package's size and put almost no padding. Needless to say, the second I opened it I could hear the shattered glass moving all around the package. It was mangled! Do yourself a favor and just buy this at a store even if it's a few bucks more. Between the time lost spent waiting for this as well as having to go to the post office to return it, it was simply not worth it. This one's all on Amazon, not Bodum's fault.

"Nicely designed tea cup"
The infuser is very easy to use. It is nicely designed to avoid making mess when drinking tea. The top is used as a holder for the inner part when you are drinking. The whole set is very easy to clean too. My only complaint is that the glass wall is quite thin and the whole set looks very fragile. In fact, the first set I received was broken during the shipping. But amazon was very fast in sending me the replacement. The cup is very light. It would be better if it is a little bigger.

"Cheap"
This thing is cheap -- go with a Forlife mug.

If drinking tea has any sort of calming-ritual effect for you, you won't want this flimsy, clunky thing. It feels like a disposable plastic cup, and the parts jangle loudly. I only bought it because it was eligible for Amazon Prime; if I had been more patient, I would have ordered another Forlife product, which are consistently good quality.

"Nice glass, but packaging from Bodum horrible. Arrived broken as well!"
update: replacement set arrived today. Not broken this time. This tea set works very well.

I thought people were exaggerating about broken glasses during transit but as luck would have it, our set came shattered. I don't blame Amazon as much as I blame Bodum for packaging their set in such cheap packaging. There's no way it can be avoided by Amazon as UPS or USPS will damage the fragile set during transit. I can't believe Amazon hasn't told Bodum to better package their cups.

Amazon promptly sent a replacement set and will arrive in one day. I'm hoping the next set is not broken but I can't hold my breath as it seems inevitable that the package will be damaged again during transit. Considering that they're selling glassware, I expect Bodum to package much better than they do. The price they charge for any of their glassware certainly would prompt one to expect much better packaging.

4 stars because of the inadequate packaging. The tea cup itself is pretty nice.

"I love it"
Like many others the first one i ordered was broken
but amazon sent me another one so it's all good.
it's a great tea cup. steeps well and cools off fast enough so i can actually drink my tea.