Others say...

"fantastic"
Item looks exactly like photo, easy to assemble and mount on the wall. As for the two critical reviews... I have *NO* earthly idea how and/or why anyone would have problems putting this thing together as anything but SOLID. How you can screw up something SO easy, I have no clue. I am very happy that I did not let those two poor reviews influence my purchase at all.
I put this up in TWO bathrooms and am thrilled with it! I am definitely considering a third one in my half bathroom.

"Beautiful, functional, chrome."
You see products like this for over $100.00 on the web, but they're all more or less the same. Strongly anchored to the wall, you have three towel racks that are offset so wet towels don't touch each other and an airy shelf to store folded towels.
I have had one in the master bathroom for nearly ten years and it still looks new, I recently bought another one for the hall bath and there has been no compromise in quality over the years.

"Exactly what we needed."
Easy to install. We had a tight space and it made good use of the space. The shelf adds a lot. The only draw back is that the lower rack is closer to the wall and the upper towel completely hides it. Also, if we use thick towels the back towel will fall when we pull off the front towel. We are considering taking the rack down and making the upper towel rack the one closer to the wall so that that back towel is exposed. and can be grabbed easily.

"Inexpensive yet nice towel shelf"
I received the shelf the day it was supposed to arrive. Installation was easy. But it was actually bigger than I thought it would be, so being as though I live in a small NYC apartment, I had to put it in my bedroom inside of my bathroom. But it is still nice in there.

"Great product, great price"
I bought two of these so that I could use a shelf from one to replace one of the towel bars of the other. That way I made a two-shelf, one towel bar rack (which is what I wanted) and had a 3-towel bar rack to give to my daughter. The installation (using the included anchors) was easy and the rack is extremely sturdy. I'd been looking for a shelf/rack like this for quite awhile and am amazed by the inexpensive price and superior quality.