Others say...

"Great Product, Great Deal, Fast Delivery"
My wife and I ordered this on Dec 21 and did not expect to receive it until between January 2nd and 9th. We selected the free super saver shipping and saved $29.18. It shipped on the December 22nd arrived on the 26th. Could not beleive how fast it arrived. We entertained with this beautiful set on New Years day. We also ordered 12 extra plates, salt and pepper shakers, sugar and creamer set. This all arrived in 3 boxes in perfect condition. Amazon also had a special going that applied an addtional $25.00 off for this order. I could not get this deal directly from Pfaltzgraff's website. We received many compliments. I have been an Amazon customer since 1999 and have never been dissapointed.

"Beautiful Product -- Great Service from Amazon"
Although my order was packed extremely well, several pieces were damaged and one cup was broken into multiple pieces. Using Amazon's online return feature, I printed a label and requested a replacement. The replacement was in good shape. The really awesome thing is that we received the original and the replacement in less time than we expected to receive the original shipment! Now that's some good customer service.

I did end up calling after receiving the replacement because I didn't realize when I printed the return label that I needed 2 of them (the order for the 32-piece set came in two separate boxes) and I was afraid that going through the return process again would cause the system to send me another set that I would then have to send back.

"Beautiful"
This set is very beautiful and at the same time you don't have to worry about breaking it easily - it's not the fine china, which makes it a very good every day set, not only during the holidays but also during all winter season.

It has arrived in a perfect condition without damage, it's been packed in a few boxes, peanuts, ect, very protective package!!!

I am a very sufisfied customer! Hope set will hold up in a frequent use!


P.S. Previous reviews about black marks on the plates are true, using plates for over 4 month now and starting to see it. Does't come off in the dishwasher, I guess I will have to buy a cleaner now... but the set is still very beautiful!