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Others say...

"COMPLETE GARBAGE!!!!!!!!!!!!!!"
Machine worked for 2 months and then water stopped pumping through the machine. Replacement worked for 1 month before having the same problems. DO NOT waste your money on this or any other Krups product.
Peter

"Worse by the month"
This machine had a lot of promise and was great to begin with. Then with each passing month something went wrong. Slower to steam and now it just gives a squirt before it stops dripping out the coffee. Don't bother with it - too hard to fix, too expensive to return, particularly from Trinidad! Go for low tech, fixable unit, if one is available.

"Third times a charm"
The first two deliveries came through damaged, not the fault of the manufacturer, but lack of proper shipping packing to soften what must have been a bumpy trip. The third works wonderfully, making consistent shots quickly. My only reason for not giving it five stars is that although not exactly warm, the cappucinos do not seem to be hot enough, even when pre-warming all of the accessories as instructed. Still, a very good working machine.

"Shame on Krups"
I received this item. The pump wouldn't draw any water. Still not wanting to give up I returned it and got another. This one poured the water straight into the tray as others here report. It is such a shame that this machine is a piece of junk I wasted several hours on - I really wanted it to work. The functional design and looks are of true German nature but the execution and implementation is the worst kind of 'made in China'.

"noisy, rattly, and doesn't work"
Judging from the other reviews, this product is a lemon. Even the one guy who's happy says he's on his second machine -- had to box & ship the first one up. Batting .500 Krups isn't good enough.

We were satisfied for a decade or more with our low-end steam-driven Krups machines. They've lowered their manufacturing standards on those, so now they only last us about 6 months before needing replacement. We thought we'd upgrade-- mistake. $250 for the frustration of blue blinking lights, water dumping into some tray underneath and overflowing, and the knowledge that in the end I'll have to clean it up, put it in a box and ship it somewhere.

Really disappointing, Krups. I've gone back to making coffee in a paper-cup filter. Sad, after so many years relying on Krups for 3+ cups a day.

 

Krups XP4050 1200-Watt 15-Bar-Pump Programmable Espresso Machine

List Price : $400.00
Our Price : from $199.00

Why I buy this one ?
- 1200-watt programmable espresso machine with Thermobloc 15-bar pump system
- Easy push-button programming for controlling size and strength of espresso
- Filter holder offers 3 interchangeable inserts that hold single, double, or E.S.E. pods
- Froths milk to perfection; 32-ounce removable water tank; drip tray; cup-warming tray
- Measures 9-1/2 by 9-2/3 by 12-1/4 inches; 1-year limited warranty


It's better to buy this one too...

Krups GVX2-12 Burr Grinder, Black and Silver
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Konitz K104 Coffee Bar Latte Macchiato Cups and Saucers Set of 2
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Krups FME4-14 12-Cup Coffeemaker, Black and Stainless
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What our customer's say!

"Tips for using the XP4050", I have owned the Krups XP4050 for over nine months now and have used it daily ever since it was purchased. I knew I was taking a risk when I bought the XP4050, as I had read the many negative reviews on Amazon. The primary reason why I took that risk was that I was able to get an extremely good deal - getting well over $100 off the typical retail price. I feel fortunate not to have experienced any of the serious issues some of the other users have had.

There is a learning curve to the XP4500. That's for sure! Here are the things that I have learned in the time that I have owned the machine:

1. The water tank must be seated properly. Period!!! If it's not, you will get the flashing blue lights as others have pointed-out. When inserting the water tank, it should firmly stop when fully seated. You will feel a slight detent when it's seated properly. If it feels "squishy" and the tank pushes back up slightly, pull it out and start over again. I have noticed that the tank inserts easier the more the XP4050 is used.

2. Clean the inside of the brewing head frequently. It doesn't need to be after every espresso, but it should be done at least when you've finished for the day. I usually use a paper towel to do this after I have run a cycle without the filter holder. I also occasionally use a brush to remove grinds that accumulate in the brewing head.

3. Yes, the machine has a "rubbery" smell when it is new. It will go away after a while of usage.

4. Do not use the "auto cappuccino accessory." While the auto cappuccino accessory usually does an OK job if you want a latte, it suffers from three drawbacks: A) Results wildly vary. B) Milk does not get hot enough. C) There is only enough foam produced to top off a latte. It does produce enough foam for a real cappuccino.

5. For a decent cappuccino, purchase a frothing pitcher and use the "perfect froth accessory." Oddly, the instructions for the XP4050 on the Krups website does not mention the perfect froth accessory, so I do not know if it was not included in the older units, or if it is no longer included in the newer units. Hopefully, it is still included. If you don't have it, you really need to get it if you want to make a decent cap. More importantly, you need to learn how to use it. This took me a long time to figure out because there are no decent instructions on how to use the attachment. Really, I should record a video on how to do this, but for now, I'll try to get the idea across here:

A) Remove the small stainless tube from the perfect froth accessory (PFA).

B) Attach the PFA to the steam nozzle so that the black rubber protrusion (that holds the small tube) points away from the machine.

C) Fill 1/3 to 1/2 of your frothing pitcher with cold milk (depending on how many caps you want to make).

D) Start steam process on the machine (I assume that users already know how to do this).

E) Once steam (not water) is coming out of the PFA, raise the frothing pitcher up to the bottom protrusion of the PFA so that the top of the milk is just barely over the hole in the protrusion. If the placement is correct, you will see the milk being sucked in to the hole along with a little air. If the hole is too high, you will get large air bubbles. If hole is too low, the quantity of foam will be significantly reduced. The foam will build upon itself if you are doing this correctly. Continue to create the foam until the milk has been heated to your liking.


Hope these tips help. Good luck with your XP4050.



"PIECE O' CRAP", Just like everyone else, worked for a couple of pours, then all I get is blinking lights and no pumping. Don't blow $250.

"I returned it for my money back.", This machine just doesn't work. Basically, I have nothing to add to the criticisms already in other reviews. Just as noted in other reviews, it doesn't want to make coffee, it just wants to blink all its lights (not mentioned in the instruction book). When you get it to make coffee, it puts waaaay too much water in the espresso, and the program function to change the amount of water it puts in doesn't change a thing.

I sent it back, and I am hoping for a seamless refund to my credit card.

I think the point is that you can't get a good espresso machine for such a low price.

"Good coffee - Horrible product reliability", I am a coffee snob but I am pretty easy to be satisfied and normally not a big critic... I read all the bad reviews on the KRUPS espresso mashines prior to buying it but desided to buy it anyway.
Do not do what I did!
Let me tell you, this machine drove me nuts even though it made really great espresso. Too bad it lasted exactly two weeks and the replacement was the same - high pressure pump broke again. Aside from the broken pump, within two weeks of owing it I had other constant malfunctions that were described by other reviews, and that required my calls to KRUPS CS and troubleshooting drills.
The explanation from the KRUPS customer service on the broken pressure pump was "... you might have used bad beans..." BTW, I am using La Crema beans by LAVAZZA - pretty much the best beans for espresso machine out there... CS also said that I was not supposed to "tap the coffee down into the filter" - even though their instructions specifically tell you to do so and they provide a special tool for it - a rounded scoop/tapper. Crazy, huh?
They told me that "the new" instructions that are not printed and distributed yet are to mention it in the future... Who the hell cares or knows it if you already own this machine? How helpful is that?
Do not buy or you will face a hassle of dealing with a broken one...

"What a mess", We returned the Krups XP4050 after several attempts to use it. We faithfully followed the directions, priming it three times just using water and we even called the help line. We ended up with hot water spraying everywhere as though the pump wasn't able to force the water up through the machine. It made a lot of noise. When we finally did try it with actual coffee, it was no better. The steamer did not heat the milk, half the water still ended up in the collection space below the carafe, and the steam spewed out all over us. Perhaps we needed lessons but, being that my husband is Italian and a professor of mathematics, we thought we should be able to purchase a product, read the instructions and make it work. We have returned to our little stove top espresso maker used in almost every home in Italy and wonder why we ever thought of spending this kind of money on a yuppie espresso machine in the first place.



 
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Read this reviews before You buy...

"A Dream of a Machine", I have been a Krups appliance user for many years due mainly to a consumer magazine's recommendations. This espresso machine has surpassed my expectations. It is so consistent in the quality of the espresso and the ease to produce it. I am thrilled with it!

"Picky machine but it makes good coffee", This is the first espresso machine I have owned so I have no other product to compare it to. So far I have been happy with my Krups, although I have already had to replace the gasket once. The machine seems to be VERY picky about when it will and will not pull shots. If the espresso is not loaded just right it refuses to pull the shot, which causes water pressure to build up (this is how the gasket broke). Bottom line: the coffee tastes great, however, sometimes making the coffee can be a bit of a hassle.

"What a disappointment!", I've owned a number of Krups products, including a 17 year old steam espresso maker, and over the years have been consistently very pleased with the design, quality and reliability of the Krups products. So I decided that it would be nice to have a new espresso maker, perhaps one that has more options and can brew more a bit faster.

After looking at the various products and the reviews of the XP4050 here on Amazon I was somewhat concerned but nevertheless ordered this machine because it appeared to be about what I was seeking. The reviews gave me some pause but in the end I dismissed them, crediting Krups for past performance and assuming the reviewers were just incompetent or were not patient enough to learn to use the product properly. HAH! Boy was I wrong.

My first clue that there was something different about this item was the instruction manual. I am able to read several languages and was amused to see that the instructions, while close, were not the same in each language. In fact there were recipes in some languages that were missing from the English version. What's THAT about?

Then we I tried making my first batch of espresso I found that, as others have complained, I made a mess trying to load the filter. The next disappointment was the brew... I followed the instructions to the letter (such as they are) and the result was a pretty poor example of espresso. The attachment for frothing/steaming the milk was not much better and also made a mess. I put the liquids together for a latté. Okay... I was impressed with how smooth the taste was, but the espresso itself was just plain pathetic; weak, especially compared to the output of my old machine. So I gave it another try, this time with twice the coffee and tamping it down more and created another counter-top mess. This time the brew was stronger, still very smooth, but only about 2/3 the quantity. Consternation was setting in. Then I discovered that the drip tray was FULL of liquid!?! What the heck?

I tried every darn way I could come up with to brew a decent latté over the next couple weeks. Alas, it was to no avail, each attempt was disappointing in some crucial aspect. I called Krups and the very nice people suggested that if I was actually doing everything correctly then the unit must be faulty and I should send it in. I knew that one of my attempts should have been somewhere close to the realm of doing it correctly so I doubt that there is anything faulty with my machine. I also suspect this since my complaints echoed those I had read.

What a failure this thing is! I am happily back to using my antique Krups unit that cost me $49, 17 years ago and the XP4050 is in route back. Each morning I produce a wonderful, adequately strong espresso and the steamed milk is perfectly frothed. I should have been happy with the old machine all along. I am so sorry I doubted the other reviewers.

"Great Machine, Great Price", I read mixed reviews on the XP4050 on the web, with some folks tagging it as unreliable or noisy, or in several cases DOA. I decided to take a chance because my past experience with a Krups espresso machine was excellent.

I've had the XP4050 for over a month now and it has performed flawlessly since day one. The coffee is terrific, the frothing attachment works well (I removed the attachment from my last machine and used the metal wand only), and it works beautifully with my favorite brand of ground coffee--far better than my old machine.

I would have given the XP4050 five stars, except for the wait between pushing a button and achieving results. For instance, if you brew your espresso and press the steam button you have to wait some time before the machine is ready to roll. I suspect this is no different than what might be expected from any machine in this class, but it is irritating in the wee hours when I am impatiently awaiting my first jolt of the day.

So far, the XP4050 is a great machine and I am a satisfied customer.

"Don't buy", I have returned this item TWICE. Their tray is not pulling out, so you have to -suck- out the water from it. It doesn't hold all types of coffee, sometimes I had water coming out from the sides, or straight into tray. And I suspect that the pressure is not sustainable because I'm getting different results - sometimes coffee is good, sometimes you just can't drink this.



 
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