Others say...

"Greart Customer Service from BUNN"
I purchased my first NHBX-W in 2006. After having some trouble with the Spray Head housing, I contacted BUNN. The BUNN customer service team did an excellent job of responding to my concern and fixing my Coffee Brewer's Problem. Well down to Jan Miller and the entire BUNN team for backing your product and responding to customer feedback!

"FANTASTIC PRODUCT!"
This Bunn coffee Maker is GREAT! My last one I had for 13 years. I Thought this new Version with the Slide top is Excellent. I'am very very Pleased with it! Leave it to Bunn! They Are Always The best!!!
A+A+A+A+A+


"BUNN - A mark of excellence?"
I bought this as a gift for my mother so I don't have personal experience but, I do have feedback from the my mother's home. The first thing is that the cover for the coffee pot is flimsy. Secondly it will do as it states, "It will make 12 cups of coffee in 3 minutes" but, it will not slow down the brewing process for fewer cups like other premium coffee makers. Thus the idea is good but the 'maker' needs a few more bells and whistles to bring it up to a standard of excellence that the name implies.

"Bunn Coffee Maker"
BUNN GRX-W Original 10-Cup Home Coffee Brewer, White
You Can't Beat a Bunn for a fast brewed pot of quality coffee.
It has been our brewer of choice over 30 years.
The biggest problem we have is getting an all white one. Bunn only makes one now! Why I don't know.
Amazon had it at best price. No local stores have it.



"Low quality workmanship "
Bunn may make great coffee, but I never got to that stage. Received it one day two weeks ago, returned it the next. Swing cover to brew basket is flimsy and could easily break. Lid to pot was flimsy, and did not fit on the pot correctly; it was at an angle and would have had coffee rolling off the top. Finally, I did not like the idea of 200 degree water warming 24 hours a day. Believe that could be a hazzard I am not willing to chance, even when out of the house for a short time. To me, it's like leaving the stove on when not home.

Amazon, however, took back the unit and promptly refunded my cost. Great to do business with them.