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Baratza Virtuoso Conical Burr Coffee Grinder

List Price : $220.00
Our Price : from $199.00

Why I buy this one ?
- 40mm commercial-grade conical burrs - Easily Adjustable
- Powerful DC Motor
- Front-mounted pulse button
- Brushed satin metal top and base lend quality look and feel.
- Powerful 6.0 amp motor.



Special offer for you..find the cheapest!
Zaccardi's offers this stuff with condition New, new for:
Price : $199.00
Usually ships in 1-2 business days
visionsespressoservice from WA, United States offers this stuff for:
Price : $199.00
Usually ships in 1-2 business days
Whole Latte Love offers this stuff with condition New, new for:
Price : $199.00
Usually ships in 2-3 business days
What our customer's say!

"I was disappointed with this grinder", I just want it relate my experience with this grinder. I read the reviews and decided on it and order it. It arrived damaged. I called their number but got a recording and the recording used a different company name than Baratza. The message didn't even say leave a message at the tone but just "bye". I did leave a message and my phone number though. I waited all day and never got a call back. I email them and within 4 hours I go an email that a replacement had been shipped. It arrived and they sent a return UPS label to send the other one back. The problem with the first one was the hopper was crooked at an angle from an inpact in shipment I suppose. There was a worse problem inside. The cheap plastic calibration ring which holds the top grind burr and hopper base is held in place by three small plastic tabs about 1/32" thick and 1/8". Two of these were broken and the top grinding burr was at an angle causing an elliptical rotation which gave an inconstant grind. The replacement had one of these tabs broken also. I think it is just a result of a poor design for that part. The grinder on the whole is well constructed like a army tank but that design flaw and the lack of some feature like not being able to set a grinding time and the timer being on the side plus the fact that you can't actually talk to a human being with them, at least I couldn't. I tried two different numbers and never got a response. I even emailed them my home phone and cell phone numbers. I emailed through Amazon for a refund and didn't hear from them for two business days and then that was I think as a result of a phone call to Amazon and a second email through Amazon at the customer service rep's request. I then hear from them in a few hours and they sent me a return label by email and issued me a full refund even before I return the second grinder. I can't fault how they stood behind there return policy only to say you can only contact them on their terms and you can't talk to a human. If I could have spoken to a person and resolved my problem I would have keep the grinder. I am glad it worked out the way it did because I bought the Breville BCG450XL from Amazon for half the price and it is a much better conical burr grinder. See my review on it.



 


 
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