Others say...

"It only lasted about a month"
I purchased this item because it was the least expensive; however it only lasted for about a month.


"Can't travel without."
Often we don't find a coffee maker in a hotel room anymore. When I travel on business often, I am always sure that I can get my favorite tea anywhere. Just don't leave "out of water" when plugged in, because it stops working instantly.

"Norpro Heater Failures"
When purchasing a Norpro Immersion Heater you have a 50/50 chance of the heater not lasting your 10th cup of tea. I have experienced one heater bad out of the box and another heater failed after one cup of H20. Norpro's Taiwan manufacturer makes so-so products while Norpro (the distributor) will not correct the problem nor honor a failed immersion heater for refund or replacement. Norpro's rude customer service blames the customer for any failed product. Quality USA manufactured immersion cup heaters no longer exist to my knowledge.

"Immersion heater failure"
I ordered the immersion heater. I used it once and then it never worked again. The packaging was fine, but I decided that the shipping costs were not worth me sending a product back that was not very expensive to begin with. I will search for other vendors/suppliers as I am still interested in another immersion heater. I think they are wonderful products that can be used by a variety of professionals, from secretaries, teachers, nurses and so on.



"Raw"
This is as raw as it gets. If you need something cheep to heat liquids and you have no fear for your own safety, this is the product for you.