Why I buy this one ?
- Coffeemaker with full-dispersion showerhead for optimum flavor extraction
- Die-cast metal construction and stainless-steel 1350-watt heat pump
- Steel brew basket; "time since brew" display; adjustable warming-plate temperature
- 12-cup glass carafe, coffee scoop, and ion-exchange water filter included
- Measures 15-3/4 by 8-1/4 by 15-1/2 inches; 2-year warranty

dyinamericanstyle offers this stuff with condition New, new for:

Price : $190.00 Usually ships in 1-2 business days

Macy's offers this stuff with condition New, new for:

Price : $249.99 Usually ships in 1-2 business days

Amazon.com offers this stuff with condition New, new for:

Price : $221.98 Usually ships in 24 hours

Jed Mart offers this stuff with condition New, new for:

Price : $271.99 Usually ships in 1-2 business days

What our customer's say!

"Great coffee, poor quality, good customer service", We purchased this coffee maker about 6 months ago. As I write this review I am looking at the box that arrived yesterday with our 3rd new coffee maker. We were excited when our first one arrived but as we started to use it the coffee would get so hot, setting on the hotplate on low, it would develop a burnt taste and was really too hot to drink. Customer serivce was contacted and a new maker was sent and the old one returned. After a few months with our second new maker we started to notice the paint on the top of the maker near the water fill starting to bubble up. This continued to spread across the entire front of the water fill opening. Again a call to customer service and with no difficulty another maker was sent. So now we will unpack the new and pack up the old and return it once again.
Bottom line on this maker is it makes very good coffee but for the price the quality is far from what I expected. Customer service is very good but I would rather have a product were I did not need to contact them.

"Nearly perfect", It's all Starbucks' fault!! It started one morning about five years ago while on vacation in Scottsdale. An early morning, pre-dawn visit to the local Starbucks led to a chat with the area/district manager, whose offer to brew up several pots of coffee and to teach me just what it was I was, and was not, tasting was gladly accepted.
So, like many on this site, I set out to get off the annual "replace the coffee maker" treadmill. I went through a multi-year process of replacing various drip makers - progressing from my Costco Cuisinart to a Krups to a Capresso; each one progressively more expensive than the past. But I wanted to get my money's worth. I scoped out this and other boards and found that, although the KitchenAid seemed to give the most bang for the buck, it was still $200 - a wee bit too much just for a coffee maker for this boy. But I was fortunate enough to be able to snag one on a post-Christmas sale that, once a coupon mailed to she-who-must-be-obeyed was applied, brought the cost down to $130. This permitted me to purchase the Capresso burr grinder I wanted and still keep the cost of this little "hobby" under the aforementioned magic $200.
Ok, to the unit...while much of the previous criticisms are valid, I can honestly say I only have a few, all of which I have come to terms with:
(1) the lack of a drip stop mechanism to permit mid-pot pouring is the most glaring. I do have to wait for the entire pot to complete the brew cycle and only than can I pour. I have learned first shake the brew basket to get all the dribbles off the bottom first (come on men, you know what I'm talkin' about!) and either take the brew basket away together with the pot or, these days, I place the mornings' business section (it's so depressing) under it to catch the last few drops.
(2) the lack of a thermal carafe is a non-issue for me. I have yet to experience one that is worth a damn as far as I'm concerned. They are all metal and do not hold the heat long enough. So, I merely pour our first cups of the morning and then pour the rest into a pre-heated glass lined carafe, which keeps the remaining half-pot toasty hot all day.
Whatever the rest (blah, blah, blah), it makes the best cup of coffee I've EVER had out of a home machine. Even my genius friends who spent "like thousands, dude" on their automatic, hard piped mocchiato frappucino latte espresso cappucinno male-compensation-devices with the dual exhaust and four-on-the-floor are now kicking themselves. I know some that spend $30+/lb. on Illy beans (I kid you not -- it IS Lon Gisland you know!) and have no idea what they're doing. I, on the other hand, being the humble soul that I am, go to my local coffee guru, Georgio, who roasts a very, very nice $8/lb. Colombian that even HE cannot believe I am able to brew to such near-perfection in this KitchenAid (he's a Bunn sort of guy).
So, that 's my story. Not-so-sad but true. And remember: grind, grind, grind ... every day, fresh. Don't let me catch any of you using that night-before timer thingy, it's for the taste impaired. I'll know if you do (just think Karnack the magnificent) and I will find you!


"First-Class Coffeemaker", I'd really like to give this 5 stars, but I have to go with 4. It's solidly built and does what it's supposed to do really well, but you can buy an automatic drip coffeemaker for 1/10 the price that will also do the job. Of course you can buy a Hyundai Accent for 1/10 the price of a Mercedes Benz S-Class. Both will do a perfectly good job of getting you where you are going, but given a choice, you'd probably want to get there in the Mercedes. This is a "Mercedes Benz" quality coffeemaker.

A few things I really like:
- Attractive, clean, industrial style design.
- Brews quickly and quietly.
- Well built, with an excellent fit and finish throughout. No cheap, flimsy parts.
- Looks impressive on the counter.

A few things I'm not so crazy about:
- It's huge.
- Expensive.
- Basket style filter.
- Digital clock and "Time Since Brew" display detract from the "industrial" look.

My main criticism is that it uses a basket rather than a cone style filter. Cone filters yield more flavor with less grounds. The basket style drawback is somewhat mitigated in this coffeemaker by the use of a shower ring that distributes the water evenly over the grounds instead the single hole design found on most coffeemakers. The shower ring works quite well, but I still find myself using more grounds than I did with my previous coffeemaker which had a cone filter (see customer images for a better look at the brew basket). Another drawback is that this has a footprint that's nearly double the size of most other 12 cup coffeemakers. It's also a couple inches taller. If you have a small kitchen, and counter space is at a premium, keep that in mind. If you don't like small appliances (in this case, not so small) sitting on your counter, be aware that this thing is really heavy. It's not the type of appliance you simply pick up and tuck away in the cupboard when you're not using it. It dominates the counter where it sits, but it looks great sitting there. Price and basket style filter are where I dock it a star. Although it's expensive, the price includes an outstanding warranty and top-notch customer service from KitchenAid, so I think it's a pretty good value.
One thing that pleasantly surprised me about this coffeemaker is the lack of noise when it's brewing. It makes none of the slurping, burping and whooshing noises I'm accustomed to.
I've owned a number of automatic drip coffeemakers over the last 35 years. I haven't had one recently, regardless of brand or price, that has lasted more than a few months to a year. After dealing with flimsy coffeemakers and so-so coffee, I decided to bite the bullet and go first-class. Time will tell if I made a wise choice with this coffeemaker. If it lasts beyond the warranty, I'll have come out ahead of buying several cheap coffeemakers over the same period.
Does this make a good cup of coffee? Yes. Is it as good as you would get at a coffee house (e.g. Starbucks)? Not quite, but even the most demanding coffee lover should be satisfied with the results.
If this is the coffeemaker for you, I would also strongly recommend The KitchenAid Pro Line Gold-Tone Filter. KitchenAid KPCGTF Pro Line Gold-Tone Filter for Pro Line Coffee Maker

"Good Coffee, Replace Unit Frequently", I purchased this unit 3 years ago. After some use, I noted the following good points, from a design perspective:
* water gets hot enough to do a proper extraction
* coffee was delicious
* the unit's look and heft suggested that once acquired, it was here
to stay
And the bad points:
* no drip stop, and coffee continues to trickle down into the carafe
long after the 'done' light comes on. A K'Aid rep suggested that she
had the same problem, but used to work in a diner, where she learned
to remove both the grounds chamber and the carafe at the same time.
That's how she handled the drippy grounds chamber issue.
I suggested that perhaps the unit should come with a waitress' outfit
and a handkerchief embroidered with the name "Flo Freely" on it.
* the spout on the lid, doesn't always open sufficiently while pouring,
which can lead to a mess on the counter.

On the issues of its heftiness translating into reliability, I'm on my 3rd one in 2 years. On the first unit, one of the "time since brewing" lights burned out. On the second unit, the entire water distribution (the "roof" of the unit from which the hot water comes) cracked, and I only noticed this when the innards had spewed out onto the bed of spent coffee grounds.

Although I'm three units into the product, I see no improvements or corrections of the defects widely reported. While I understand that a brew-pause might be difficult to integrate into a unit like this, a redesign of the carafe lid so that it poured correctly should have been undertaken, given the feedback KitchenAid has received.

Customer Service has been wonderful in automatically resupplying me with units after a very brief phone call with them, and a pre-paid return of the defective unit. The purchase of this unit (which has demonstrated a mean survival time of 1 year) would have been a horrendous experience if the customer service were not there. However, let me remind all those who are extolling their experience with KitchenAid's customer service that there is far too much need to use it. If their coffeemaker performed properly and lasted (I paid $239 for mine), I would be happier not to know how good their customer service was. My objective, in purchasing so called "well-made" appliances is not to have the pleasure of good customer service, but instead to not ever have any experience with this area of the company. Its great to have good support if an occasional defect pops up, but I note on in these reviews that a fairly large number of people are enthusiastic about and appear to have a great deal of experience with K'Aid's Customer Service department. Becoming a daily communicant with Customer Service, despite their good support and responsiveness, was not my intention when I bought this appliance.

I don't know whether there is a better choice out there - I have a time share in which there is a cheap (19.99) type drip unit, which I would buy in a heartbeat and have no regrets about replacing each year - but it doesn't get the water hot enough to make good coffee. So go figure - get the KitchenAid and develop a great new circle of friends in the Customer Service Department and with your UPS man (or woman), since you will likely be using their warranty. Seems to me this is not a particularly reliable product with a better than average warranty.

"Good, Not Great", I've been wanting one of these since they came out a few years ago. I could never bring myself to buying one until recently when they went on sale. I picked up the coffee make and the burr grinder, both in nickel pearl.

The Good: The product looks great on the counter top. It is hefty and has a good style to it.


The Bad: No matter how fast or slow you pour coffee, it dumps coffee everywhere. I've tried pouring super slow, it leaks. I've tried pouring fast, it leaks. Everywhere in between, it leaks. It is beyond a few drips--we're talking about a paper towel's worth of soaking up to do afterwards. There is absolutely no way KitchenAid tested lid designs and determined that this was best. I'm pretty sure the $30 coffee makers from discount stores pour better than mine.

The two-hour timer. I know, fresh coffee tastes the best; however, there are times when I make a pot of coffee and the warming plate turns off before my girlfriend even gets a cup. I wish KitchenAid would let the user decide how long the coffee should stay hot. The Cuisinart we replaced allowed up to 4 hours.

Lastly, the "low" setting on the warming plates creates scalding hot coffee. The directions state that the "low" setting is used to keep the coffee warm for drinking. The "high" setting is supposed to keep the coffee piping hot. I have yet to try the "high" setting and can't imagine how hot the coffee would turn out.

Ultimately, I am somewhat disappointed with the coffee maker. I love the commercial look. I could look past the two-hour time limit if I could at least pour a cup of coffee without covering my counter top in coffee. The coffee maker this replaced had a 4-hour timer and poured with no drip. If Cuisinart can do it with a less expensive coffee maker, KitcheAid should be able to do it with its "pro" line. I believe it is conceivable to expect more when you pay more. If true, the coffee maker is a letdown.

Read this reviews before You buy...

"Hot Hot Coffee, Quality Construction", $200 for a coffee maker -- talk about prices going up! But I was tired of buying $50-$100 coffee makers every single year. I tried every brand, Krups, Braun, Bodum, Farberware, DeLonghi, Cuisinart. No matter the make or model, after one year, they broke. We use a coffee maker once each morning and 3-4 times a week at night -- not heavy use.

So I doubled my budget and bought this model. I love the fact that Kitchenaid has a 2-year hassle-free warantee for this model and that they made it out of metal and not flimsy plastic.

The coffee tastes great! It is HOT and strong. There is no bitterness to the coffee. It has a built-in water filter. I use the timer function and it's really easy to program.

Any negatives? Well, it very large and heavy -- about 20 pounds. But hopefully that means it will last a long time.





"Nice for large batches of coffee ", You need to make large batches of coffee. It requires a lot of coffee in a large basket. We like strong coffee and this required too many beans to make a 4 cup of strong brew.

"Great Coffee Maker", This makes great coffee. I've been roasting my own beans for a few years now, and have been using a French Press, because I couldn't find a really good coffee maker. Now I have. This heats the water to the right temperature, and sprays it over a wide area. With a gold filter instead of the paper ones, the Kitchen Aid makes coffee as good as my French Press. This one's a keeper.

"Good Coffeemaker With Problems, Great Customer Service", I've gone through two of these coffee makers in two years (I'm currently on my third). That being said, the machine makes a fantastic cup of coffee, brewed at the correct temperature. It's easy to use and program, is quiet while brewing, and looks great on your countertop.

Problems I've had:

- The first machine, after a couple of months, developed a burnt-out light on one of the "Time Since Brew" segments. KitchenAid shipped a new unit and I sent the defective one back to them - no charge to me. (UPS even comes to your house to pick-up the defective unit.)

- The second machine eventually developed several problems. First problem: After about a year, the finish appeared to be peeling off near the water input grate on top of the machine. (There's a thread on the KitchenAid Support Forums about this.) Second problem: Again after about a year, pouring water into the top grate made about 4 tablespoons of water drip through the shower head. Since I pour the water with the carafe, that meant water on the hotplate, which was annoying. KitchenAid shipped a new unit and I sent the defective one back to them - no charge to me.

The carafe also exhibited a problem that I haven't read about anywhere else. The design is plastic and glass. After several months of use, the top plastic portion developed a small gap between itself and the glass. When coffee was brewed, condensation built-up between the plastic and glass, and a small amount would eventually drip through the tiny gap, down the outside of the carafe, onto the hot plate, and eventually onto my counter-top. KitchenAid sent a replacement at no charge. (The replacement carafes are normally $40, which is a bit steep considering that it's not stainless steel/thermal, so handle it with care.)

I also had a problem with the stainless-steel filter basket holder. The black plastic handle is attached with a metal screw and washer on the inside of the holder. The screw and washer rusted. KitchenAid sent a replacement at no charge.

I'm hoping my third machine holds up, time will tell. I'm glad that KitchenAid stands by their products - their Customer Service is world-class.

"Satisfaction?????", I was looking for a coffee maker that would yield hot coffee. This pot heats up the coffee with a 1350 watt heater .Adequate but only two hours and cuts off and can't be turned on again except by making a new pot.Also be careful when pouring water or the coffee as the lid design allowes over pouring on to anything around and under the cup or the fill port on the maker itself. Pour slowly.The design is manly,neat & very well made. My spouse says it is too heavy as is the carath or pot itself when filled with liquids.Since my search it is the best so far and since I make the coffee and serve it to her "hot" as she likes it ,I'm happy with it as is, and she had no valid complaint... Phil

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