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Others say...

"Fine Pump-Driven Steamer"
As someone who hasn't used a garment steamer since the early days of the breed, I wasn't sure if this Rowenta would kick butt or not. The old steamers I remember were cheap plastic cylinders that boiled water and emitted lazy puffs of steam [...]. Fortunately I can attest that the Rowenta is a serious pump-driven steamer. It heats up quickly -- they claim 30 seconds; I would say more like a minute for the maximum setting. When the light goes off, you push the button(you'll hear a whirring sound), and out come copious clouds of steam. The steamers I remember couldn't output steam like this! I don't know why some other reviewers have had a problem with this steamer, but I suspect they had defective units. I notice that the box on my steamer had a seal confirming whether or not the unit is new; I suggest that you make sure the seal on your box is intact when you receive it. About the only negative I can see with this Rowenta is the small water tank -- I used up almost a full tank on a cashmere sweater -- but for folks like me who use a steamer only for occasional touch-ups, this shouldn't be a problem. A nice alternative to an iron for emergency wrinkle removal, and it's fun to use as well...

"Doesn't work"
I purchased this and it doesn't work. I noticed that one of the tubes in the water container is disconnected. I assume if exchanged it for one that was connected it would work better.

"Another horrible item in my order"
Again, I wish I could give it a negative 5 star rating.

As horrible as the other one in my order. I had to return this within one hour of delivery.

It almost doesn't remove any wrinkles. Plus, not sure if Amazon gave me an used one because apparently there was some water in the small water container attachment for the steamer when I received it. What's worse is, it had very annoying loud sound when I was trying to use it. It feels dangerous and scary. Probably a defective item?

I'm very disappointed with the two items in my order which includes this junk plus Joyce Chen Classic 14-Inch Carbon Steel Flat Bottom 4-Piece Wok Set.

Don't buy this unless you want to waste your time and even money!

"Absolutely Awful!"
We bought the Rowenta DR5020 Pro Steam for our wedding day. A day before we left for the wedding, we tested the Rowenta on a number of clothing articles ranging in a variety of fabrics and textures.

The bottom line: The Rowenta DR5020 did not remove a single wrinkle. I followed the directions to the 'T' and gave the device ample time to reach the necessary temperature.

The very bottom line: DO NOT PURCHASE. Save your money and look elsewhere.

The most unfortunate aspect is that we didn't get the opportunity to return the item prior to the 30 return policy timeframe and we have to eat the cost of this worthless item.

Stumped in Seattle.

"Dangerous"
I bought one of these over the weekend and had to take it back. It would get so hot that it burned my hand. The button you press for the steam would heat up in a matter of seconds and burn my thumb. I have never experienced anything like it. I cannot recommend this item

 

Rowenta DR5020 Ultra Steam 800-Watt Handheld Steam Brush

List Price :
Our Price : from $36.25

Why I buy this one ?
- 800-watt handheld steamer provides powerful, continuous steam
- True dual voltage; variable steam dial; electric pump for steam on demand
- Wide steam head; removable 1-2/3-ounce water tank; hanging hook
- Includes removable fabric brush, removable lint pad, and travel pouch
- Measures 11 by 9 by 4 inches; 1-year limited warranty



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What our customer's say!

"Fantastic. Love mine.", I recently purchased this steamer and am very happy with it. It does a great job of taking wrinkles out of clothing. Most hand steamers do, so it just comes down to whether or not they perform as designed and what features and bells and whistles they come with. So far this Rowenta has performed very well for me and I love a lot of the little features and design touches as well.

PROS
--Pump driven steam results in stronger and steadier bursts than the types which merely boil the water
--Can be held at any angle. Some hand steamers only work when you hold them vertically. The pump mechanism in this unit means you can hold it however you like.
--Trigger lets you apply steam only when needed
--Removable bristle brush. Use the steamer with or without the brush
--Removable tank. Easier than refilling the whole steamer at the faucet
--Uses tap water. They actually recommend tap over distilled.
--Ergonomic handle. The curvature makes it very easy to hold and apply pressure to the clothes.
--Loop on handle. I can easily hang it up after use in the bathroom
--Comes with a convenient storage case

CONS
--The water tank is a little small, so you may have to refill it a few times. I got through about two lightly wrinkled shirts on one tank. This is about the only negative I can think of for this model.

Garment steamers may be new to many and I suspect some of the bad reviews come from people who just don't know how to use them or have unrealistic expectations. They are not meant to completely replace an iron which may be more efficient for some heavy duty ironing tasks (for example if you like to iron your bed sheets or a similar type job). On the other hand, it can be used more easily than an iron for MOST of my ironing jobs -- and it can even go where my iron can't! For example, knits and sweaters. Ever try to iron a sweater? You can't. But I found this steamer can easily take wrinkles out of a sweater that was wrinkled due to storage as well as other knits that I wouldn't dare place an iron on. I wear a lot of knits, so discovering garment steamers has been a revelation for me.

Here are some tips -- 1) You do have to pull the fabric a little taut as you hold the head of the steamer against or near it to get good results. You have to pull harder on woven fabrics than with knits which you only have to tug a tiny bit. 2) I have an old ironing mitt, and I find it works great with the steamer. It acts like a mini ironing board and makes it easier to use the steamer as I can firmly press the head of it (without the brush attached) against some fabrics to get better results. 3) If you're having problems using the steamer, use it without the bristle brush attachment. With many fabrics and jobs, I get better results this way.

I've only had this Rowenta steamer for a month, so I don't know how well it will hold up over time. But so far I couldn't be happier. I've used it successfully so far on lots of types of clothing including cotton capris pants, cotton knit pique tops, and a medium weight synthetic knit sweater. I'm not big on ironing to begin with and do it as little as possible. But now with this little steamer I find myself touching up clothes more often whereas beforehand I'd just skip the iron because it was too much of a hassle to use.

One more thing: One reviewer said theirs leaked water. They must have a defective unit or are using it wrong because I don't get a drop of excess water anywhere with mine. Just pure steam. None of my clothing comes out "wet" either. I'm also baffled by another reviewer who said it burned their hand and the trigger area gets hot. I have no such problems. Yes, the steamer itself gets hot, but not so hot that I can't use it or it will cause injury (be careful with the steam though). It's mild compared to how hot an iron gets.

"Doesn't work well.", Is NOT powerful enough to get wrinkles out. You are much better off with an iron. I returned this product immediately after witnessing its failure.

"Fair", Product leeks water when in use and gets clothing wet. Steam is not sufficient to actually remove wrinkles from clothes and fails to full press clothes.

"One Hit Wonder", The unit is nice and compact but the steam pump burned out after one use. Further, the water tank capacity is very small so it is not ideal for use beyond 5 minutes without a refill. Try the Euro-Pro Shark steamer instead which I found to be well constructed and produced powerful steam. The Shark also comes with a large water tank capacity and a great assortment of attachments that makes the purchase more versatile.

"steam queen", Great steamer, but the water container is too small. I usually have to refill it 2 or 3 times to steam a blouse or a skirt. Other than that, it works pretty well and easy to pack for travelling.



 
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Read this reviews before You buy...

"I love this Rowenta Steam Brush", I bought this today and tried it out immediately on several garments and it works very well. It removed the wrinkles out of one cotten shirt, one pair of capris and one sweater on one tank of water. The tank is small but it removed the wrinkles from three garments before having to be refilled. It is easy to use. It is quite a bargain. I love it. The clothes that I used it on look really good.

"works as advertized!", this product works very good. i removed wrinkles from a sport coat and all my shirts in a few minutes. i recommend this product. don't believe the negative reviews as they probably don't know how to use it.

"Works For Me", I ordered this steamer last week and it arrived today. I will be attending a wedding next week and I wanted something to take care of wrinkled clothes while traveling. I tested this on two shirts and it works great. I was impressed. I have a larger Conair steamer that I use often so I am delighted to find a small one for traveling. I appreciate the reviews here.

"Great little steamer", I love this steamer. It's quick and super easy to use. Works on most fabrics but I would not throw your regular iron out. Think of the steamer and iron as 2 different appliances with different functions. You can do a quick refresh on something so you don't have to wash the clothes as much which wears the threads down. And you don't have to bother with lugging the ironing board out.

"Rowenta Portable Steamer", This portable steamer is quite powerful for its size. It heats up immediately and delivers a constant stream of steam. I will never use an iron again!



 
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