Others say...

"Worth it's weight in gold!"
I don't normally rate products unless I am truly in love with them. Well in this case I'm head over heels!!! Read all the reviews and did my research before I purchased the vacuum. Let me tell you the reviews were right on the money. The first time I swept my living room floor I had to empty the container 6 times....yes 6!! My husband and I were amazed. We have one small beagle and I was amazed at how much of his hair could acumulate in the carpet. Every week I empty the container once after sweeping my living room. I empty the container when the dirt is right below the edge of the "removable cup". That way the dirt and soot does not overflow onto my carpet when I try to remove the cup from the unit. First tires can be a little messy until you get the hang of the right way to remove the cup. Dirt does accumulate around the basin. But it's a small price to pay compared to the amount of hair and dirt this unit gets out of my carpet!!! Truly the best vacuum around!!!!

"A vacuum that actualy does what it says it does."
My wife is very impressed with this vacuum. She vacumed the house with our old Eureka Dirt Devil and then with the Bissell Pet Hair Eraser and got ALOT more dirt and hair to come up. It would have filled at least 2 more vacuum bags of the Dirt Devil. She vacumed our 15x29 living/dining room and had to empty the Bissell dirt container 6 more times.

Pro's ;
Great suction. Stylish, Nice attachments, Easy to handle like a self-propelled vacuum, Great air filtration (we used to start sneezing every time after I was done vacuuming with the old unit), Quieter than most units (I don't have to shout at her anymore if she missed a spot...LOL).

Con's :
Dirt container needs emptying frequently (2x per room, We have 2 indoor cats), Short cord holder (takes long to wrap cord up), Flex hose could stand to be longer (for stairs).
Otherwise she works like she should, this one is surpassed other vacuums we've had over the years including, Eureka, Hoover, Oreck, even Kirby.
I give this one 5 stars!!!

"It is just 'ok'"
I bought this item elsewhere on sale after researching bag-less vacuums that make claims to being great with pet hair. I have three cats, two of whom have very long hair. I have owned and used this vacuum for about a year.

Pros:
Strong suction; decent, general cleaning ability.

Cons:
One| Despite the strong suction (it seems to pull itself forward along the carpet), it doesn't pick up everything. It gets some hair, and leaves some. It picks up most litter, but leaves some.

Two| It doesn't perform very well on non-carpeted surfaces

Three| The filter gets clogged often (the one right before the deposit chamber). And while the filter is easy to remove and clean, it is rather difficult to re-install.

Four| The hose and its attachments are no where near as strong... it seems the vacuum loses much of its strength. The manufacturer's picture of the Turbo brush getting tons of animal hair off a sofa does not represent my experience.

I gave this product three starts because I think it neither worthy of much praise or much criticism

"Pet Hair Eraser does what it says!"
This vacuum took an amazing amount of hair and dirt out of rugs we thought were clean already from vacuuming with our old Eureka. They looked like new! Works great on wood and tile floors too. And for a price WAY less than a Dyson.

It has a good length of hose for an upright (it's set up so all the suction goes through the hose at all times) and has a great hose attachment with a rubber face to pull pet hair off of furniture fabric and curtains.

The weight and size of the machine is definitly not ultra-light but I'm willing to compromise for a vacuum that works so well. All in all I would give an excellent rating for the Bissel 3920 Pet Hair Eraser and recommend it for anyone with pets.

Pros:
- Sucks up pet hair like no other vacuum I've used
- Has great attachments for taking pet hair off of furniture
- Good length of hose and electrical cord
- Easy to empty
- HEPA filter for exiting air
- All attachments have places to fasten and travel with the vacuum if desired

Cons:
- Somewhat heavy and loud - I think these two gripes might be inaviodable for the amount of suction you get from this machine
- Tall - I'm 6' tall so I can't say if it would be an issue for someone shorter

"It actually works!"
I have an 11 month old daughter and two hairy goldens and needed an item that would actually work to pickup all the hair from the dogs so my daughter didn't crawl through it.

Surprisingly, this one actually works, and even though we have weekly maid service and get our carpets shanmpooed quarterly - I couldn't believe how much hair was captured the first time through the house.

Amazing!