Others say...

"Poor quality product"
I've tried two of these and always have the same problem. It only brews a portion of the water you pour into it...no matter how little you pour into it.

"Great product"
I love this coffee maker. It is small, so it doesn't take up much counter space. It has a handy fill line inside, so you don't have to measure the water - that is for a 12 oz. cup. You'll have to measure the water for smaller cups. This is so much more economical than those one cup coffee makers that require cups or pouches, and you don't even need paper filters. Two scoops of drip grind make one 12 oz cup. It will hold a pretty tall mug. It brews very quickly.

My one complaint is with the switch. It works fine, but a toggle would be a bit easier to use.

"Nice......"
I live alone and got tired of the hassle of the conventional drip coffee makers for more than 1. Just did not need it. Bought this with mild skepticism but am delighted with it. The auto shut-off is VERY nice! Has a hole in back so if you pour in too much water it goes out the back as a warning ("hey stupid! You put too much water in me!") so that you do not over fill the cup. Just make sure you look for that little hole in back when pouring the water in... NICE little coffee maker or water boiler or whatever you need it for. Easy to clean as well. Was more skeptical about the built in filter but find that is easy to clean and works well. The whole unit looks nice too and with Amazon Prime it arrived FAST!!!!

"West Bend Single-Cup Coffee Maker"
This single-cup coffee maker is great because of the large base and the space between the drip portion and the top of the cup. Large mugs fit quite nicely.

"Great coffee maker for travel!"
I used a Betty Crocker (white plastic outside) 2-4 cup electric hot pot/percolator for years when traveling. It lasted so long (15 years), it never occurred to me the same type might not be available when I finally needed to replace it (the sad part is, it didn't even stop working...I just forgot to clean it after a camping trip, and found it months later, and, ummmm...decided buying a new one would be easier than cleaning mold).

I searched for months looking to find a similar model that would fit my needs. I needed something compact, unbreakable and with a minimum of moving parts. I wanted something easy to use that wouldn't be a PITA to clean.

Oh, and did I mention...COFFEE is the most important meal of the day for me? It had to make decent coffee! Not only decent coffee, but I'm a 3-cup-a-morning minimum type person.

Most small drip coffee makers come with the standard glass carafe, which is breakable and not suited for travel. I even looked at French presses, but decided it would be too cumbersome to deal with, especially while traveling.

I took a chance on this West Bend model, even though I was very hesitant about the "single serving" aspect. I'm happy to say it was NOT a problem! The coffee maker brews a single cup so fast, the waiting for another cup was nothing. I also found I like having a freshly-brewed cup for each and every cup. That was something I hadn't considered I'd like. I also loved having the coffee brew directly INTO the cup! Man, how cool is that?

The place where you put the coffee cup is plenty big (both height and width) to accommodate most sizes of mugs. What I did (and I'd recommend this if you plan to use this for traveling) is got a 16-oz camping mug (the kind that are metal inside with ceramic coating and a flat bottom). The coffee maker will hold 12-oz of water, so there's no worrying about spilling over (plus you have room for cream/milk). These camping mugs are easy to clean, which is another plus for travel.

The manual (which is like 2 pages, because there's nothing to working this. Pour water in, depress the button and out comes coffee, right into your cup) claims it's good for other things. Pppffftttt....as if there's anything *besides* coffee. But since I like to live a well-rounded life, I made tea with it. Works beautifully.

The unit comes with 2 brew baskets, one permanent filter for ground coffee and one pod holder. I tried them both, and any drawbacks to either (pod coffee is pretty weak, even with using 2 pods, and ground coffee is messy) were not due to the coffee maker itself. What worked best for me was 2 pods in the basket and one in the mug. But that's just me, your mileage may vary. I also used a paper filter with ground coffee and no basket...that worked very well, too.

This unit not only works well, but it takes up a very small amount of space, a big plus for me. I'm happy...and that's not an easy task, when we're dealing with my morning coffee :)