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Others say...
"PIECE OF JUNK SAVE YOUR MONEY" I was shocked at how useless this thing was. I would turn this unit on immediately when I come home from work. The initial reading on the unit would say something like 95% (house was all closed up). The unit could not even drop the room temperature below 90%. After about 1hr the exhaust hose would radiate so much heat into the room that the unit made a better heater than air conditioner. The vents blow upwards as if to cool the ceiling. You cannot adjust them vertically. The unit is also very loud. I returned the unit after giving it a try for about 3 weeks. The other pain is returning this. You have to put it back in the box it came in with all the paper work and then carry this 85 pound box to a fedex place to have it shipped back to the manufacturer. You have to pay shipping to send it back and you are not refunded that amount. Plus there is a 6% restocking fee. Good riddance. "Works great!" We heard these didn't work that well, but was forced to give one a try--have been very pleasantly surprised. It really cools the room! Have run it for almost two months and it hasn't needed draining yet. It is pretty noisy and we wish it had a lower fan setting, but all in all we're very happy with it. "The description forgot to mention that you MUST drain the water" I bought this AC unit during the excess heat wave this summer. The unit, (once properly vented) works really well for cooling my bed room but it shuts off when the water needs drained. Durning these hot temperatures this is after only 2-2.5 hrs. Draining the water is not an easy task because the drain is only 1 inch from the floor so you can only use a really really shallow dish. It does come with a hose to connect to a drain for continous drainage but the drain must be below or at the same level as the AC unit. This drainage problem makes the unit NOT useful for long term cooling (you can't run it all night or use it to cool while at work) As a long term solution I am working on buidling a stand to set the unit on for continous drainage into a bucket but it is heavey and vibration makes noise a problem. Other portable AC unit have a collecting bottle which is easy to revome for drainage. "Not Impressed" Amazon listed the item with free shipping, but in fact it wasn't free. I canceled my order and I'm still waiting for the refund 3 weeks later.
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Sunpentown WA-1230E: 12,000btu Portable AC
Why I buy this one ? - 12,000-BTU portable air conditioner with electronic controls - 65-pint dehumidifier in AC mode; for up to 400 square feet - Self-evaporating system; 2 fan speeds; 12.63 EER - 3-1/5-pint water tank; 12-hour timer; air filter; carbon filter - Measures 15-1/4 by 16-1/2 by 30-1/2 inches; 1-year limited warranty Special offer for you..find the cheapest!
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What our customer's say! "Over 2 years and still going strong!", I bought this two years ago when my wife was pregnant and we were having record heat waves and we were without A?C. It did the trick and two years later it still works like a champ. Haven't had any of the issues others posted about. This brings nice cool air into my room and shortly after I turn it on, about 20 min. the room is as cool as I want it. Good Luck! "Died less than 30 days after warranty expired", My experience with a Supentown Portable AC Unit is very similar to what 'Thorion (Rome, NY)' reported. I purchased a WA-1200E in June 2006 and it died last week (end of June 2007). This unit was lightly used (less than 10 hours per week during warm months only) . I contacted their support staff and, although they were prompt to reply, they indicated that the unit was out of warranty and that nothing was covered. They gave me the option of shipping the unit (85 lbs) at my own expense back to their warehouse in CA. They would then determine what part(s) failed and charge me for the replacement parts, labor and return shipping. Their other suggestion / advice was to take it to a local repair shop of my choice and have them find out the problem...then order the replacement parts from them. Either way....TERRIBLE! For a costly unit like this it should last way longer than 12 1/2 months. DO NOT BUY!!! "We bought 2!", Last summer was the most humid in San Diego, CA I have ever experience in the 16 years I've lived here. My husband was working nights at the time and complained the heat was making it unbearable to sleep during the day. Our home is over 2,200 SF so running the air conditioner is NOT cost effective when there are only 2 people at home occupying 2 rooms in the entire house. I ordered this unit after doing extensive online research on several products. We did have to rig it on a couple of stepstools in order to get a larger collection bin for the water but it was only necessary for a few (extremely humid) days. The unit helped to reduce the temps in our 200 SF bedroom up to 7 degrees. But the biggest benefit was drying up the air enough to make sitting still (and sleeping) more comfortable. The unit is so effective we ordered another one to keep downstairs; it's toooooo heavy to lug up and down the stairs. The noise is insignificant since we fall asleep with the TV on and my only complaint would be set-up. It took us about 40 minutes to put it all together and configure the vent to the window. Of course, trying to set up while sweating your butt off creates more frustration. Love the remote, timer and wheels! "AVOID", I had ordered one of these units and went to pick it up directly from Sunpentown in nearby City of Industry, California where they are located. While waiting for the air conditioner to be brought out I struck up a conversation with a gentlemen who had brought one in for repair. He remarked that the first one he received was defective and that he had exchanged it for a replacement. The replacement he was having repaired was getting fixed for the SECOND time. At that point I was feeling uneasy about the unit I was about to bring home. I asked an employee about how reliable the air conditioner was and he didn't seem to be very confident at all about the product. I canceled my order. A while back I had posted reviews of my experience but they appear to have been removed. Although I didn't go through with the purchase of the air conditioner, I believe my interactions with the customer getting a unit repaired for a third breakdown and the lack of confidence on the part of an employee of the company could have value to someone considering a purchase (so Amazon, please do not remove!). "JUNK PRDOUCT - LOUSY SERVICE", I bought my Sunpentown in May of 2005. When it arrived the LED display was broken and the 12,000 BTU air conditioner was not capable of cooling my 150 square foot room. I called Sunpentown and explained the situation. They said that as long as the output temperature was 20% cooler than the input temperature the unit was considered to be functioning properly. Do the math. If your room is 95 degrees, a 20% reduction means that the air coming out of the AC is still a sweltering 78 degrees! A 12,000 BTU air conditioner should turn my tiny room into a meat locker, even on the hottest days. The Sunpentown struggled to make the room comfortable anytime the temperature exceeded 80 degrees. Since the LCD was broken I decided to have them replace my unit hoping that I might get a better one. The second unit worked as poorly as the first, but at least the LCD was visible. As others have noted, drainage is a constant issue with these units. Mine would only run for 3-4 hours before drainage was required so I wound up putting it on a stand and running a hose from the discharge area to a 5 gallon bucket. There is simply too much water produced for it to successfully blow out the exhaust hose. It should be noted that my unit only had 1.5 feet of exhaust hose with no bends so it was an ideal installation. If you have any bends in the hose it will only make matters worse. In August 2006 the unit quit cooling the air. The compressor would kick on, but no cooling occurred. I called Sunpentown but since my unit was 3 months over the 1 year warranty they wouldn't do anything. My only option was to ship the unit to their facility at my cost, have them diagnose and repair the unit at "flat rate" (but they wouldn't discuss specific prices) and ship it back to me at my expense. Not wanting to incur $175 in shipping charges PLUS the unspecified repair fees just to return my Sunpentown Portable Air Conditioner to its unacceptably poor level of functionality I sent my unit to a place it truly belongs - THE LANDFILL. If a normal window unit won't work for you, save yourself a lot of money/time/aggravation and buy a giant industrial size fan. Sunpentown builds lousy products and provides lousy service when those products fail.  |
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