What our customer's say!

"Great Machine!", I love that the ENA doesn't take up any counter space. It's small, sleek, very compact, and makes any kind of coffee drink imaginable. I also appreciate its energy-saving features.



"Good machine but irritating design mistakes", The Jura Ena is a well built machine that looks handsome in the shop but when you use you discover a bunch of silly design mistakes that make your experience of using it quite deceiving, I'll try to list them:

Rinsing: the Jura has a rinsing program, it's fine it has this! the problem is that it is badly designed: when you stop the machine it will automatically rinse, fine! when you start the machine it won't rinse automatically it will tell you to touch the button so that it rinses, why? It is very irritating to start the coffee machine in the morning, go to wash your teeth and when you go back to the machine it's not ready, it's asking you to push a button to get it rinsed.

Energy savings: it's also badly thought. You can ask the machine to automatically get in a saving mode so that it's on but it doesn't consume so much electricity. That's a very good idea but it's not well implemented. When it's in saving mode you can't make coffee, you have to wait to get it hotter, that's ok except that you don't know if it's in saving mode or not, you see that it tells you it's "ready" you push the button and then... it doesn't make your coffee, it tells you "please wait while i heat up", then you have to wait and push the button again. It'd be fine if it made the coffee directly after heating up, but it won't, you have to push again. In the end I don't use the energy savings.

Spit in your coffee: every time it makes a coffee it spits a little bit of (dirty) water before making the coffee why? irritating anyway.

The rotary switch: this machine pretends to work as a sort of iPod, I would like best to have several buttons and know what it is for each one, because that only button may be a little puzzling.

Capuccino: I don't like capuccino so I don't care much, I only tried once to make one and the result had nothing to do with what you see in the video.

I think this machine is designed to make coffees in pairs, I only made two coffees at a time once, and they looked better, it's probably a bad idea to make a home machine so that it can make two coffees at a time as most of the time you make only one coffee.

So my conclusion is that despite this coffee machine makes a correct coffee its processes (start up, rinse, energy savings etc.) are not well thought so it causes you a lot of very silly problems when using it in a home, probably all day long started without savings (an office and not caring for the electricity bill) would be acceptable but for a home user that tries to save electricity is a nightmare.

I don't recommend you this coffee machine.

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