What our customer's say!

"Power Hog", I'll make this short. I plugged in this unit, noticing the rather heavy-duty cord. A month later when I got my electricity bill, it was $20 higher than ever. For an apartment dweller whose bill is usually only about $40, paying $20 a month to keep a few wine bottles below room temp., but slightly higher than the regular fridge is ludicrous. I promptly unplugged the unit and I'm back to a $40 electricity bill. Terrible product. And ditto for me on the complaints about the annoying fan.

"Great for 7 months or so...", Like several other reviewers this product worked great, but after about 7 months it stopped working. The blower still runs, but it doesn't cool the wine at all. Don't waste your money.

"It's Dead", Bought it in April '08 as a gift and it ran well. Now it has no power.

"Condensation on the bottom of unit...", I have had this unit for about a year and everything has been okay. However, I went to get a bottle of wine today and the entire bottom of the unit was filled with water.




"Horrible Wine Cooler", This is my 2nd attempt at writing a review of this product. We were genuinely excited when we purchased this particular unit. That excitement quickly faded as we learned that it has serious design flaws.

1st: The troubleshooting section states:

The inside temperature does not seem correct - The room may be too hot. Example: if the ambient temperature is 80*F or higher, the unit can have difficulty chilling adequately on the white wine setting.


The white wine setting should be about 45*F according to the users manual. Having said that, I took the temperature where the unit is. It is 78*F (I live in Southern AZ where it is hot for 8 months out of 12). I first tried to set the wine cooler temp to 52*F. No dice, the display continued to flash indicating that it was not reaching that temp.

I tried setting it to 58*F. No dice. The display continued to flash. I tried setting it to 65*F. Still no dice.

The other major problem is that as others have reported, the unit will build up quite a bit of condensation on the inside bottom of the unit. It built up so much that it spilled out onto the counter where we have the unit.

I emailed Cuisinart about the problems. I even took a picture of the unit with a digital thermometer on top of the unit clearly showing the room temp to be 78*F. The unit display was blank indicating that it was flashing meaning that it could not reach the set temperature. I had the unit set to 65*F.

I went back and forth with their customer service. They kept giving me canned nonsense answers, and did not read my original email at all. After many back and forth, they finally agreed to replace the unit.

However, after reading some of the other reviews, I am NOT confident that the replacement unit will be any better. If it has problems, I am going to demand a full refund. I doubt that I will get one, but I will demand it anyway.

It is a shame that the unit is so problematic. We have a Cuisinart knife set, and could not be happier with it. The same goes for my Cuisinart coffee maker.

Read this reviews before You buy...

"Do more research than I did", Like many others here, I don't recommend this item. It does run constantly and never gets below 55.6 degrees in a 74 degree room. I guess that is in line with the owners manual "INSIDE" the box. They sure don't advertise that fact anywhere externally. I bought this for my wife because she loves white wine but it simply doesn't fit the bill.

It's not as loud as others here suggest, but it isn't hush quiet either.

All in all I'm very disappointed in this product and certainly do NOT recommend it to anyone.
---------------------------
Follow-up: I bought this item April 9, 2008. It's now September 3, 2008 and it hasn't cooled for a week. The fans continuously run but the bottles are room temperature. DO NOT BUY!!!



"Can't complain", I bought this unit at Sam's about a year ago. I am surprised by the reviews. I have had this for about a year with no problems. I haven't noticed it being noisy, but this is the first wine cooler I've bought so I have nothing to compare to. If there is a power outage - it does default back the the 45 degree setting (white wine), but since it has a digital read-out on the front, it hasn't been a problem for me press the button to reset it back to the red wine preset.
It keeps my wine cool and we can easily grab a bottle and open it at night for dinner. I'm happy with it.

"Disastrous design", DO NOT BUY THIS PRODUCT if you value your wines. There is an extremely disastrous flaw in the design, especially for red wines. If you lose power because of an outage or surge, the design automatically resets the temperature to 7 degrees Centrigrade or 45 degrees Fahrenheit. We found this out the hard way.

You would THINK the company would be able to grasp the concept that whatever setting was previously in place would be the setting to restore temperature to, but this simple piece of logic is apparently beyond Cuisinart's ability to grasp, much less implement.

When a power outage occurred during the day when no one was home, we came home to find hundreds of dollars of red wine at 45 degrees F. It then happened a second time. You can argue that the problem is the frequency of power shortages, but brownouts are a fact of life, and well-thought out product design should account for this. The logic is not rocket science.

Needless to say, we will not be buying ANYTHING from Cuisinart again.

"wine cellar review", We ordered this wine cellar around Thanksgiving for the Christmas season. It arrived by mid December but didn't work. We returned it and received our replacement in mid January. It was dented on the top, but we decided to keep it just to prevent hassling with another return. We should have just bought it locally.

"Stylish and Functional", I bought this as a Christmas present for my folks and boy where they Thrilled! The brushed stainless-steel front is a great match for their refrigerator, and it fit perfectly on their counter space where their old microwave had once been (now over the stove.) Very stylish and quiet. I read other reviews for varying models stating that they can be quite loud. My parents have had this for 2 weeks now and have no such complaint (thank goodness) they are extremely happy with it. The digital thermostat and pre-set temperature options make using this cellar a breeze.

As a disclaimer - I did know in advance that this wouldn't be used by my parents to store wines (wink wink, nudge nudge), so this might not be ideal for the enthusiast who's hoping to be able to store and age a few of their favorites. In my parents case, they just happen to entertain a lot and 12 bottles... well those come and go frequently and often. This was just something to free up their fridge space, while still being able to keep their wines at an ideal serving temperature (Red's they just take out before guests arrive.) This was definitely a great buy IMO. I may consider purchasing one for myself (as soon as I manage to land that dream kitchen of mine...)

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